Helly Hansen
4.2/5
★
based on 8 reviews
Contact Helly Hansen
| Address : | 201 Banff Ave, Banff, AB T1L 1G4, Canada |
| Phone : | 📞 +788 |
| Website : | https://www.hellyhansen.com/ |
| Categories : | |
| City : | L |
| Description : | Retailer selling the brand's outerwear & active apparel for all ages, plus shoes & accessories. |
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Geoff Snider on Google
★ ★ ★ ★ ★ Awesome crew at the shop. Amazing customer service, insanely attentive, and went above and beyond on an issue that I had with an online order. Can’t say enough positive things about my experience in store and on the mountain with this incredible gear.
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Stevie B B on Google
★ ★ ★ ★ ★ These folks go above and beyond. Bought a jacket from them in Nov. decided I wanted a different colour. Reached out to them and then covid hit and shut them down (March) got an email asking if I was still interested in it. At first I was like not really them they told me 60% off!! And shipped to me over night for a small fee!! Excellent customer service!! I will buy all my outdoor gear from them!! Cheers. Thank you again! See you in Nov. Stevie B
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Y Y on Google
★ ★ ★ ★ ★ I like this store. The staff are very friendly and helpful! Especially John! He gave us really good suggestion on some family friendly biking trails when he saw our family walked in the store with the bike helmets on. We all enjoyed it so much! Great customer service. For sure we will visit and say hi when we are in Banff.
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J Rom on Google
★ ★ ★ ★ ★ The bearded sales dude in the store was very friendly and amazing. He is an asset to this store for sure!
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Josi Johns on Google
★ ★ ★ ★ ★ Some good sales. Love the dog that greated us at the door. Friendly staff.
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Justin Ocean Patel on Google
★ ★ ★ ★ ★ The staff are incredibly AMAZING and that manager of theirs, Jahn... ooooo weeeeee he is dynamite! I have can never step foot in another Helly Hansen except for this one after the way him and his staff helped me out since the very first time and everytime after that! Since then, my friends and I have trusted him and his staff with all our clothing needs from winter to spring to summer and of course to fall. Keep doing things the way you do man and continue the incredible homely customer service feel! Rock on!
- Justin Le Fuzz
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Andrea Michalchuk on Google
★ ★ ★ ★ ★ Amazing staff, friendly,helpful, knowledgeable and pleasant. Everytime I come to banff I stop off here and usually buy something new. The quality of Helly Hansen is superior to many other bands, from hiking to snowboarding and everything in between this is my go to store. Thank you for having such amazing chill staff Helly Hansen.
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Karen Brennan on Google
★ ★ ★ ★ ★ I had an unfortunate incident while skiing at Louise, where I went to zip up my jacket pocket & it just came out in my hands. As I was staying in Banff I popped along to the Helly Hansen store to get their advice. John, the Store Manager was fantastic, told me it would be a warranty item & told me my options for a new one. I was very happy just to have the same jacket & wasn’t particularly worried about the colour, so he ordered me a new jacket of the same line. It took a while to come into the store because it is the end of the season, but I am now the proud owner of a brand new HH Movista ski jacket, all ready for next season. The team at the Banff store are fantastic, really know their stuff & I cannot recommend them more if you need outdoor gear! Thanks guys!!
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