Healthland Clinic

3.1/5 β˜… based on 8 reviews

Contact Healthland Clinic

Address :

555 6th St UNIT 130, New Westminster, BC V3L 5H1, Canada

Phone : πŸ“ž +97
Website : http://www.healthlandclinic.com/
Categories :
City : L

555 6th St UNIT 130, New Westminster, BC V3L 5H1, Canada
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Cat D on Google

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I wanted a nice relaxing massage and saw the Groupon and thought I’d try them. New West. First the receptionist barely speaks English and sat out front with a Dr during my whole time doing nothing . This is relevant as when I went to the room the sheets on the bed looked gray and there was no towel on head rest. Basically the room was not prepared. Mary my masseuse did put towels on bed but I had to mention the towel after she told me she had a regular client walk out angry because the room did not look clean nor the bed. Mary did a decent job but she was so upset by the last customer that she couldn’t stop talking. I was ok with it for a while but even after I told her I wasn’t going to talk any more she kept going ? . She had some good techniques but when I got home I had a big bruise on my left side back around my shoulder blade and one day later it still hurts. Because of that I will never go back. They need management. The receptionist should be setting up rooms and making sure they are ready for clients . The wall also had oil hand prints ☹️ . They will never make it in New West there are too many other good spas and other health specialists for them to compete with.
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Scott Bondy on Google

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The first and last time I went there the female RMT talked the entire time about her personal life and made negative comments about my tattoos. After the treatment, I went to the front desk to process my insurance and pay the dividend. Much to my surprise, there was a tip option. Highly irregular for a professional RMT business. This is not a salon or a massage parlour, but has less professional courtesy.
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Hei Lab on Google

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Totally ripped off my groupon. Even if the ownership has changed I am very disapppointed and felt it was a scam to charge people more than what was just promoted in groupon. Also if you were late to arrive or miss your booked appointment, beware and say bye bye to your paid groupon as they will mark it as redeemed without getting your massage at all. In short we were demanded to pay again for the massage, the paid 48$ groupon were ripped off. The massage was alright like average massage I have been into. Nothing much special aside from its a rip off.
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Falisha Dean on Google

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Worse place ever! Money hungry these clowns are.They had redeemed my Groupon voucher when I had rescheduled for another day and expecting that I pay for my massage because the voucher was no longer valid. Leon Lin is the front desk/telephone receptionist that kept pushing on me buying a massage and wasted my time and SCAMMING me into redeeming my voucher without actually receiving the service. This place will be shut down as soon as possible. Filed a compliant with BBB.
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Dominic Vallee on Google

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I went for a massage and was helped by Mark. The man couldn't speak English very well and we had to use Google Translator to communicate. It was pretty funny. But you know what? Best massage EVER! The man cares, has very strong hands, and really knows his stuff. I didn't have to tell him where the pain was. "Couldn't really ?" But he just knew. Took care of every little knotted muscles and really made me feel relaxed. Even made me super good Tea... and I don't usually like tea. I like to save that stuff for the Queen... lol... So if you want results go there... and ask for him.
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Lucas Cawkell on Google

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I strongly recommend that no one go here. I've been a regular customer with my wife and they've always been good but now they are under new management and we have had nothing but problems. The customer service is horrible. We wanted a receipt to get extended health coverage and they wouldn't print us one. The manager said the acupuncture treatment we had was somehow a "non-receipt treatment". What does that mean? It doesn't say that anywhere! Every time we go we have to argue because they want to charge us extra for something (like a receipt). We will never return to this location. If you want the same treatments in a much better place go to Columbia Integrated Health instead. Stay away from this place!!
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Megan Edwards on Google

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I called the New West location to make an appointment and the receptionist (who I'm reading is also the owner) was incredibly rude. He answered the phone like it was his own personal number. Just "Hello?" I didn't know if I had called the clinic or if I had called a wrong number. I tried to make an appointment for Saturday but I was told I was only allowed to make appointments for Monday to Thursday. I could barely understand a word he said. I eventually told him that he was extremely rude and I want to get a Groupon refund and he said "You get a refund then, I'm too busy to deal with this" and hung up on me. I've heard the Surrey location is better anyway so I'll be trying to make an appointment there. I'd rather lose the $40 I spent than be treated like this!
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NAN2YVR on Google

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I purchased an hour reflexology session, I received a reminder call which was greatly appreciated. I was greeted and shown to sit in the lobby. A bucket of water was brought to me to soak my feet while the lady was finishing up another customer next to me. Lucy did an EXCEPTIONAL job pinpointing all the spots on my feet, and she also massaged my calf’s. It was a very relaxing hour. Only down side was when I was paying, the Asian guy at the counter mentioned about leaving a tip, which I found pretty passΓ©.

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