Hakim Optical Oshawa - King

2.2/5 β˜… based on 8 reviews

Contact Hakim Optical Oshawa - King

Address :

264 King St E, Oshawa, ON L1H 1C7, Canada

Phone : πŸ“ž +979
Website : https://hakimoptical.ca/
Categories :
City : H

264 King St E, Oshawa, ON L1H 1C7, Canada
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Selina Savoy on Google

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If I could Give this place zero stars I would. Super over priced. Hakim brand frames cost me almost $300. The one lady who works there is rude and rushes you out the door. I got glasses that I hate because of this lady rushing and being so rude. She was supposed to adjust them so they don’t fall off my face and she did nothing. I would not recommend this place at all. Horrible service and over priced garbage.
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Laila Liepins on Google

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DONT GO THERE !!! I dearly regret not having read any reviews before going in to this store. My experience was terrible and similar to others . During the lockdown, they kept their doors locked and you had to wait to be let in . That wouldn’t be terrible except for the fact that I use a cane to walk as both of my knees are bad. I knocked on the door and waited and waited, while I could see the staff member on the phone, completely ignoring me . ( bear in mind I had an appt ) Also, the parking is very limited , the tiny lot is in disrepair, and most of the time it’s full so you have to find somewhere else to park . The doctor was very nice, however my first prescription was way off, I couldn’t see well . The second try was better, however I had a very hard time with the astigmatism correction . I was told to give it a good try, that it may take a long time to get used to it . I did give it many months, but it just wasn’t working out. When I went back again, I was told that too much time had passed and if I wanted to replace the lenses without the astigmatism correction, I would have to pay additional fees. So now I’ve had to make 5 trips there, I’ve spent almost $800 on two pairs of glasses ( not designer glasses ) that I CAN NOT USE AT ALL . I will never go to Hakim ever again, and will tell that to everyone I know. I also agree that the staff was rude, except for the doctor . I forgot to mention that the arm on my sunglasses fell off within a few weeks, and then it happened again . CHEAPLY MADE GARBAGE
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Allan Jackson on Google

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First off. i have been a customer for Hakim optical for years, I purchased my last pair of glassed 1.5yrs ago, and paid a premium for them. 1.5 yrs later the coating starts coming of and is like looking through a fog, and received scratches. I understand the warranty is over, but, I asked if there was some kind of loyalty pricing or a seniors discount. NO, they didn t want to hear it, if you want new lensed, full pop. NEVER again will I shop Hakim, just a greedy company and no respect for returning clients. I will NEVER recommend them to anyone. All i wanted was some kind of break on the lenses in the frames i had purchased from them.. Sad business ethics. Al
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Ellen Wolla on Google

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The optician was not dressed professionally. I would not expect excellence, the best service or have an eye exam from someone who can not dress themselves and look professional.
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Samee Khalid on Google

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Had a really bad experience at this location the place was about to close in 20 minutes and she refused service saying that we are closed one of the worst experiences never get my glasses from this location! This lady was super arrogant needs to learn customer service skills
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Rebecca Marie on Google

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Very bad customer service. Looked at my glasses for 2 seconds and told me I needed something that my glasses never needed to begin with. I was then told a repair Can’t be done because they don’t have springs to put in glasses and I would have had to pay $300+ for a new pair of glasses. Afterward, I went to the optical store in the north end of Oshawa. They took the time to look at my glasses and figure out what was wrong. It was an easy fix and they were also adjusted for me. All I had to pay for the glasses repair and adjusting was $10. They were super friendly and they felt sorry for me that I had such a horrible experience at hakim optical. Never go to hakim unless you have money up front and know exactly what you want or you will be told they can’t do anything for you. Always go to the optical store, they provide the best customer service experience for eyeglasses.
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Lory-ann Fowler on Google

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Always amazing service! I have been going to this location for years and they’re always fantastic. I broke my glasses yesterday evening, called this morning and they told me to come right in. I didn’t get the woman’s name who helped me but she was so great!! She even offered to give me a loaner pair of glasses until a new pair of mine came in. She went out of her way to make sure I had the same pair as she knew I was comfortable in those. She also took the time to actually look at my prescription and realized I have very bad vision and can’t wait. She called other stores and found me a pair! So happy with their customer service and their glasses!
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chris rosnatowski on Google

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I really don’t understand what all the bad reviews are about. My wife, daughter and myself all went here for some new glasses. I got contacts for myself. The service was great. The women working very pleasant and helpful. I had to go back about 90 days later to switch my contacts. They did this with no problem. The optometrist was good too. I will return to this location when my family needs new glasses. Thank you Ritson Hakim

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