Groupe DPJL Cabinet en assurance de dommages
3/5
★
based on 8 reviews
Contact Groupe DPJL Cabinet en assurance de dommages
| Address : | 1080 Beaver Hall Hl suite 1401, Montreal, Quebec H2Z 1S8, Canada |
| Phone : | 📞 +897 |
| Website : | http://www.dpjl.com/ |
| Categories : | |
| City : | Z |
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Yannick Beaudoin on Google
★ ★ ★ ★ ★ Augmentation de mon assurance auto de 20% sans raison ??? Je n'ai même pas prix la peine de les appeler, j'ai simplement changer de compagnie. À quoi bon d'avoir un courtier si c'est pour avoir une augmentation de tarif d'assurance...
 Increased my auto insurance by 20% for no reason ??? I do not even bother to call them, I just change company. What good is it to have a broker if it is to have an insurance rate increase ...
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Khalid Ettaqafi on Google
★ ★ ★ ★ ★ Je voulais assurer ma deuxième voiture chez Groupe DPJL, j'ai appelé vendredi pour une soumission , j'ai eu une prime , je les ai rappelé aujourd'hui pour confirmation, ils m'ont augmenté la prime en double, la conseillère a remis en doute tout le travail de son collègue, je lui ai expliqué que ca va me pousser à résilier tt mes contrats d'assurance avec DPJL, elle m'a répondu qu'elle est prête à m'aider à faire ça ...!!
Résultat : résilier mon contrat d'assurance avec Intact assurance à cause du mauvais service..
I wanted to insure my second car with Groupe DPJL, I called on Friday for a quote, I got a bonus, I called them back today for confirmation, they increased the double bonus to me, the advisor handed over in doubt all the work of her colleague, I explained to her that it will push me to terminate all my insurance contracts with DPJL, she replied that she is ready to help me do that ...! !
Result: terminate my insurance contract with Intact insurance because of poor service.
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sl dr on Google
★ ★ ★ ★ ★ L' expérience client débute généralement avec un temps d'attente de plus de 30 minutes , bien évidement on vous invitera a faire vos demandes en ligne... Coté tarification, c'est loin d'être les plus compétitifs, MAGASINER!
le personnel mérite cependant un bon 4 étoiles
The customer experience generally begins with a waiting time of more than 30 minutes, of course you will be invited to make your requests online ... As for pricing, it is far from being the most competitive, SHOP!
staff however deserve a good 4 star
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Kenny Cheong on Google
★ ★ ★ ★ ★ Generally good service but waiting time on the line is annoying. 30mins minimum.
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Tyronne (Tyronne99) on Google
★ ★ ★ ★ ★ Good luck contacting your broker or anyone for that matter at this brokerage. Waited over an hour on the phone to talk to someone.
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Ningning Bao on Google
★ ★ ★ ★ ★ very unprofessional about their business only care about commission and does not care about customer by not disclosing everything, very cold heart and when problem appears. Quality of service is very bad. Good luck when you are dealing business with them
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W on Google
★ ★ ★ ★ ★ I have been trying to call them for a week and no one ever answers the phone. After doing some other quotes I also realized I am being severely overcharged for my insurance. I now wish to cancel but can never talk to anyone.
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Martin Storer on Google
★ ★ ★ ★ ★ Every time I call I'm put on hold for 30-45 minutes, it's getting ridiculous. This last time I was even hung up on because the broker left his shift at 5, after I had been on hold for about half an hour. The only upside is that the receptionist is nice and apologetic.
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