Great White North Vaporizer Co.
4.4/5
★
based on 8 reviews
Contact Great White North Vaporizer Co.
| Address : | 13383 108 Ave, Surrey, BC V3T 5T3, Canada |
| Phone : | 📞 +987 |
| Website : | http://www.vapenorth.ca/ |
| Categories : | |
| City : | T |
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Grock Reddeck on Google
★ ★ ★ ★ ★ Great place to deal with. Kind, patient and helpful.
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Peter Casale on Google
★ ★ ★ ★ ★ Always receive my vaporizer goods with extra freebies, thank you Sneaky Pete! A free Dynavap 2021M (latest model) with my latest purchase of some vape glassware. I am lost for words, such generosity.
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Northwestghost604 on Google
★ ★ ★ ★ ★ Definitely has the best customer service very helpful got my device fast as well thank you
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Steve K on Google
★ ★ ★ ★ ★ Customer service here is second to none. Quality merchandise. Always a smooth transaction. What more can you ask for?!
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Kris Martin on Google
★ ★ ★ ★ ★ Absolutely top notch customer service. I have now placed 4 orders through this shop and all transactions were a pleasure. Very helpful and friendly staff, from changes to my order, price matches to last minute curbside pick up, they have always been extremely accommodating. Can't recomend this shop enough for all your vape gear, buy with confidence from this spectacular team.
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Warren on Google
★ ★ ★ ★ ★ These guys are fantastic. Great selection, even better customer service, and the review / how-to videos are super useful. Highly recommend.
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David Clarry on Google
★ ★ ★ ★ ★ Total scam these guys are. Ordered coils, paid extra for 1 day shipping and they were never delivered to me. They weren’t even delivered to the right city. Been back and forth with them for weeks and now they stopped responding. Buyer beware.
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Ferrous McGarrus on Google
★ ★ ★ ★ ★ I am a long time customer at Vape North, and generally they offer the best pricing and shipping options anywhere in Canada. However, I recently ran into a problem with an order, that turned into several days of back and forth debate with employees over the legitimacy of a warranty issue.
I'm not sure what school of business Pete attended, but when I need to spend days arguing with his company over a $50 glass replacement, I have to wonder if he isn't more worried about his bottom line than customer retention. Or at least, if his margins are so lean that replacements are a difficult bar to meet, increase the margins such that customers and employees need to spend less precious time navigating simple issues. I'd be happy to pay a little more money to save time in the event that I have a problem with a product.
After having spent hundreds of dollars with this business, I expected better treatment over such a small issue.
I digress, their pricing and shipping is great, their customer service is generally polite and professional, but you had best pray that you don't run into a warranty issue with this company.
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