Grande Prairie Home Hardware Building Centre
4.1/5
★
based on 8 reviews
Contact Grande Prairie Home Hardware Building Centre
| Address : | 10921 100 St, Grande Prairie, AB T8V 2M9, Canada |
| Phone : | 📞 +789 |
| Website : | https://www.homehardware.ca/store/51514 |
| Categories : | |
| City : | V |
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Babe Kennedy on Google
★ ★ ★ ★ ★ Love home hardware over any hardware store. Friendly knowledgeable staff. Will help u anytime you ask. They even order stiff in for you. Some stuff is cheaper here then other places and they match prices just have a flyer or online flyer and bring it in.
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Joanne Scarrow on Google
★ ★ ★ ★ ★ 5:45 pm I called because I live out of town was told they close at 6 which ok I said I was headed over there to get some items and hoped to make it. Got there with 5 minutes to spare only needed 1 thing from here for sure but might have grabbed a couple other things would of been in and out by closing. Door was already locked.
What kind of business has such terrible customer service?? Guess I will not be shopping local tonight and probably not again here if I can find what I need somewhere else.
Thanks for nothing
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Dale MacKenzie on Google
★ ★ ★ ★ ★ I typically get good service here.
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Ashley Elizabeth on Google
★ ★ ★ ★ ★ Went in today May 3rd at 14:34 and the girl working was extremely condensing.
And did it in a fake cheerful voice.
I will not return to this place and strongly advice anyone and everyone to avoid this shop.
Customer service is NOT where it should be.
I'll be gladly taking my business elsewhere where I am not treated so poorly by a person.
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Lisa Martens on Google
★ ★ ★ ★ ★ Unique gifts can be found here. Amazing quality of anything you buy. Very knowledgeable staff
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John on Google
★ ★ ★ ★ ★ We needed new cupboards:
The wife looks around and finally ends up dealing with Home Hardware, the reason?
The staff were responsive and answered all her questions (some were mine). She made numerous changes to the design, each time she apologized, and each time they said they were happy to help. They said that is what they are there for. The cost was slightly lower than our general contractor, however she decided on using them because of service.
It might mean that they understand if you keep the cook happy the partner will likely end up shopping there after (me).
Or they are very smart and understand kitchen remodels are based on what the cook wants (the wife in this situation). You keep her happy, the guy is happy and doesn't need to come in. Which means she gets to spend whatever she wants. (The only ask from me in this entire process was from my wife, for me to do measurements. The staff liked my measurements more than our general contractor?) They suggested to use painters tape and lay out the design on the floor to get a visual, which the cook did, they provided diagrams of the cabinets with measurements.
Not once did I go in to check on the ordering process or design (Which means I have time to work and not focus on one more thing). They understood the wife was more than capable to determine what she wanted, and they took the time to help her make the kitchen she wanted.
That is customer centric service.
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Person X on Google
★ ★ ★ ★ ★ Really good place to shop most employees are friendly and knowledgeable. However I'd would of given better rating if they could handle orders placed that include outside suppliers. It's been a month ago that we ordered materials that weren't delivered and charged and for those place incorrectly charged for some that were delivered.
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Michael Burzek on Google
★ ★ ★ ★ ★ Decent store but a couple of staff seem pretty rude and lazy at times, especially when getting quotes on different materials; there are better and more competitive building supply businesses in GP
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