Global Pet Foods
4.5/5
★
based on 8 reviews
Contact Global Pet Foods
| Address : | 10530 117 Ave #113, Grande Prairie, AB T8V 7N7, Canada |
| Phone : | 📞 +787 |
| Website : | http://www.globalpetfoods.com/ |
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| City : | V |
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Patricia Nelson on Google
★ ★ ★ ★ ★ Good but a bit expensive.. But then quality is best
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Victoria Kingston on Google
★ ★ ★ ★ ★ Very friendly and knowledgeable staff. They have a wide variety of high quality pet foods and supplies. Yoshi always leaves with an extra treat. :)
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ali boychuk on Google
★ ★ ★ ★ ★ Been going to this pet store for years and I’ve always had a great experience but since dealing with Sandra today, I won’t be a returning customer.
We were buying 4 bags of dog food, but in order to get the one free bag we were told we had to do so in two separate transactions.
We had bought and paid for two bags of dog food and then put one of these into our vehicle then went to grab the second bag. She told us not to grab it and accused us of not having paid for it. She got very worked up when we were trying to show her the receipt then she started shouting at us, demanding to see what was in our vehicle….
Throughout this experience we were very accommodating, showed her our vehicle as well as the receipt. It only resulted in her continuing to get flustered and shouting. We never received any apology.
There were other customers there the whole time watching Sandra losing her mind and shouting at us, accusing us of stealing with no grounds.
I’ve never had such a bad customer experience in Grande Prairie and will definitely never be shopping here again.
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Mitch M on Google
★ ★ ★ ★ ★ Awesome customer service. Great advice. You could really tell that they care about animals and are proud to show you the high quality product that's not sold in generic stores. Prices were very affordable and they sport 2 reward programs. One for free dog food, and air miles. This will be the only place I shop from now on.
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Ashley Wilson on Google
★ ★ ★ ★ ★ We've always gone to Global Pet Foods since Cynthia was a pup. Great selection of food if you want to do raw or kibble. Lots of toys but I only wish they had some more puzzle toys. Barry does training at the store and we have attended a few classes. I really like this store and so does our dog when she gets to visit.
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.Michael Pucci on Google
★ ★ ★ ★ ★ Great helpful staff. I get excellent service every time I come here. Local. They offer grooming and training services.
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Noelle Hiscock on Google
★ ★ ★ ★ ★ I absolutely love shopping here! The family atmosphere is tangible and I always feel incredibly welcome when I come in. The staff is always willing to go above and beyond with any questions I have or any help I need around the store. It's the only place I go for my fur babies now.
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Megan Szabolcsi on Google
★ ★ ★ ★ ★ Very amazing, knowledgeable staff! Very accommodating and helpful! They went above and beyond for my Mini Australian Shepard, Vardy, when he ran out of food and they didn't have any of the brand I had wanted on the shelf at the time. They made sure he had what he needed in the meantime while his food got ordered. He is always happy when he goes in there and we always leave satisfied! Thank you to everyone at global pets you always make the visit wonderful for my little man and I! We appreciate the great customer service and we will for sure be regular customers.
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