Gestion Vsp
3.9/5
â
based on 8 reviews
Contact Gestion Vsp
| Address : | 6000 Bd Rome suite 410, Brossard, QC J4Y 0B6, Canada |
| Phone : | đ +88989 |
| Website : | http://gestionvsp.com/ |
| Categories : | |
| City : | Y |
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Eray GD on Google
â â â â â Quelle aberration, quelle non-professionnalisme. Le CA de notre Syndic avait signĂ© un contrat avec cette firme de Gestion sans ĂȘtre ni discutĂ© ni approuvĂ© par l'AG des copropriĂ©taires. J'ai reçu un message Ă©lectronique de la part de M St-Pierre dans mon dossier "indĂ©sirables" disant qu'il Ă©tait le nouveau gestionnaire. Pensent que câĂ©tait un message frauduleux, j'ai contactĂ© ce dernier pour en savoir plus. Lors de notre conversations j'ai posĂ© certaines questions auxquelles j'ai reçues des rĂ©ponses. ĂtonnĂ© par l'agissement de notre CA, j'ai voulu partager avec lui ma concertation en disant "un tel contrat aurait du ĂȘtre approuvĂ© durant l'AG des copropriĂ©taires" sans rien lui reprocher quoi que ce soit, il m'a raccrochĂ© la ligne au nez en faisait un bruit bizarre comme "oh la la la"... Aucun ĂȘtre civilisĂ© aucun ĂȘtre professionnel ne ferrait un tel geste si irrespectueux. Je connais pas cette firme ni ce monsieur en question mais comme premiĂšre expĂ©rience, je dĂ©conseille fortement cette firme.
Lisez leur rĂ©ponse, vous comprendrez leur service. Ce qu'ils ont Ă©crit ici aurait pu dire au tĂ©lĂ©phone sans raccrocher au nez du client. JusquâĂ maintenant aucun service donnĂ© par cette firme fait la diffĂ©rence dans nos blocs. Selon mes observations, ils semblent incompĂ©tents qui font affaires seulement avec des compagnies qu'ils connaissent pour avoir p-e certaines pourcentage pour chaque contrat cĂŽtoyĂ©. Durant notre rĂ©union d'AG M St-Pierre Ă©tait prĂ©sent et tout le long de rĂ©union son cellulaire n'a pas arrĂȘtĂ© de sonner et il Ă©tait tjrs occupĂ© avec son appareil. Vous comprendrez que n'importe qui a moins de sens de professionnalisme mettrait le son cellulaire sur le mode silencieux par respect aux gens pour qui il rend service.
Ici, certains commentaires Ă leur Ă©gard ont l'air dâĂȘtre Ă©crit par............ je vous laisse remplir le vide. Merci
 What an aberration, what unprofessionalism. The Board of our Trustee had signed a contract with this management firm without being neither discussed nor approved by the General Assembly of the co-owners. I received an email from Mr. St-Pierre in my "junk" folder saying he was the new manager. Thinking it was a fraudulent message, I contacted him to find out more. During our conversations I asked certain questions to which I received answers. Surprised by the action of our board, I wanted to share my consultation with him by saying "such a contract should have been approved during the general meeting of the co-owners" without blaming him for anything, he hung up on me. line in the nose made a weird sound like "oh la la la" ... No civilized being no professional person would make such a disrespectful gesture. I do not know this firm or this gentleman in question but as a first experience, I strongly advise against this firm.
Read their response, you will understand their service. What they wrote here could have been said over the phone without hanging up on the customer. So far no service provided by this firm makes a difference in our blocks. According to my observations, they seem incompetent who only do business with companies that they know to have a certain percentage for each contract listed. During our AG meeting Mr. St-Pierre was present and throughout the meeting his cell phone did not stop ringing and he was always busy with his device. You will understand that anyone with less sense of professionalism would put cellular sound on silent out of respect to the people it serves.
Here, some comments about them seem to be written by ............ I'll let you fill in the blank. Thank you
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Erik Belhumeur on Google
â â â â â Je ne recommande pas du tout ce gestionnaire de copropriĂ©tĂ©. Il ne prĂ©leve pas les frais de condo dans notre compte quand c'est supposĂ© ĂȘtre automatique et mentionne que c'est Ă nous de vĂ©rifier sans s'excuser. Rien est clair, aucun document Ă l'appui pour explication de frais.
I do not recommend this condo manager at all. He does not take condo fees from our account when it is supposed to be automatic and mentions that it is up to us to verify without apologizing. Nothing is clear, no supporting documents for explanation of fees.
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Alain Royer on Google
â â â â â Lors de refoulement dâeau dans Ă©vier, il retourne les appels aprĂšs 3semaines. Incapable de prĂ©senter un budget avec comparatif de lâannĂ©e prĂ©cĂ©dente. Lors dâune rĂ©union du conseil, lorsquâil se fait questionner , il rĂ©pond quâil trouve la rĂ©union tendue et que nous sommes un contrat pas payant. Aucunement professionnel.
When water is backing up in the sink, it returns the calls after 3 weeks. Unable to present a budget with comparison of the previous year. At a board meeting, when questioned, he replies that he finds the meeting tense and that we are a no-pay contract. Not at all professional.
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richard philipps on Google
â â â â â excellent sevice avec Madame DUQUET ;
tres a lécoute et efficace ,a le souci de bien servir les clients.
excellent service with Madame DUQUET;
very attentive and efficient, has the concern to serve customers well.
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NIcolas LĂ©onard on Google
â â â â â Le retour de service Ă Ă©tĂ© rapide, ainsi que la rĂ©solution de la problĂ©matique. Vraiment satisfait de leur systĂšme de suivi.
The return of service was quick, as well as the resolution of the problem. Really pleased with their tracking system.
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Doina Feyer on Google
â â â â â Jâai Ă©tĂ© trĂšs agrĂ©ablement surprise par la rapiditĂ© de la repose, lâattention portĂ©e Ă ma requĂȘte et la prise en charge professionnelle. Les dĂ©marches pour solutionner la situation ont Ă©tĂ© faites rapidement. Excellent service, merci beaucoup Madame Vincent!
I was very pleasantly surprised by the speed of the refit, the attention given to my request and the professional care. Steps to resolve the situation were taken quickly. Excellent service, thank you very much Madame Vincent!
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Marie Vincent on Google
â â â â â A Ă©viter! Je nâai pas lâhabitude dâĂ©crire des commentaires mais si ceci peut vous Ă©pargner des problĂšmes tel que ceux que nous avons eus et Ă©prouvons encore⊠mĂȘme 8 mois aprĂšs ne plus faire affaire avec cette entreprise.
Le prĂ©sident a annulĂ© notre contrat en nous disant que notre syndicat reprĂ©sentait 35 % du travail pour son Ă©quipe. Nous avions dĂ©jĂ commencĂ© Ă magasiner ailleurs donc ce nâĂ©tait pas une surprise. Chaque demande quâon faisait nĂ©cessitait minimum 2-3 appels et/ou courriel car jamais de rĂ©ponse de leur part, jamais de suivi et ce, mĂȘme dans les cas urgent. Ex porte de garage dĂ©fectueuse une journĂ©e dâhiver a -25.
TrĂšs mauvaise communication, des employĂ©s de VSP nous ont mĂȘme fait part de commentaires Ă cet effet.
8 mois aprĂšs la cessation du contrat, nous Ă©prouvons encore des problĂšmes avec nos finances; mauvaises planification, entrĂ©es erronĂ©es, factures manquantes, erreurs dâĂ©critures de journal âŠ
To avoid! I'm not used to writing reviews but if this can save you problems such as the ones we had and still experience... even 8 months after no longer doing business with this company.
The president canceled our contract, telling us that our union represented 35% of the work for his team. We had already started shopping elsewhere so it was no surprise. Each request we made required a minimum of 2-3 calls and/or emails because there was never a response from them, never a follow-up, even in urgent cases. Ex faulty garage door on a winter day at -25.
Very poor communication, VSP employees even gave us comments to this effect.
8 months after the end of the contract, we still have problems with our finances; poor planning, erroneous entries, missing invoices, journal entry errors...
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Vlad Plessovskikh on Google
â â â â â Great Property Manager. Very attentive and detail oriented. Overall, great experience.
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