Galaflex Flooring Inc. (Richmond Store) - Richmond

Not happy with their customer service. Took my business elsewhere.

Price is very competitive. Will hire contractor to install the floor for you. Find Allen to help you with anything you need!

Where you go to purchase Mirage Hardwood Flooring. Outstanding selection and customer service with the sales boys ? (Norman and Peter) Showroom has all the amenities including a nice comfortable leather couch to nap on if you feel so inclined. Owners of Galaflex are wonderful people and all understand the concept of business with integrity. Highly recommended flooring retailer on Bridgeport Rd in Richmond.

Very clean trendy interiors. Connect with Norman Lee flooring consultant, he is well versed in the different types of carpets and fibres. He will definitely help you choose the best options at the best price.

I shopped around to compare prices on the brand of carpet I wanted. Galaflex had the cheapest price by far. The installation price was one of the cheaper quotes I received. I had new carpet installed in my house back in 2011 and that installation job was terrible. I had on going issues with wrinkling carpet that no amount of stretching in later years solved. I assumed at the time that this was a standard installation job that took about 5 hours. Hence my desire to have new carpet in 2020. Just watching the 4 man team lead by Tony from Galaflex, I realized how band the installation job was back in 2011. The Galaflex team took two full days to install the carpet. They took great care of my home, taping the corners of the walls and stairwell to make sure there was no damage. Clothes in our closets were wrapped up in plastic to protect them. Hanging light fixtures were marked with bright green tape so that they didn't forget they were there and bang into them accidentally. The job was meticulous and not rushed. They produced a lovely transition from the carpet to my existing hardwood flooring without the need of an extra transition strip between the two. That alone was a fantastic job! The edges of my carpet up the stairs were beautifully finished. Corners where the stairs turn 90 degrees are carefully finished. This is where I noticed an incredible difference between the 2011 installation and the Galaflex installation. The team spent a lot of time tracking down flooring squeaks to try and eliminate as many as they could. The time they spent on the little details really made the job top notch. The overall job is lovely and extremely well done. It was worth the two days to get it done so well. I highly recommend Tony and his installation team. Thank you to Norman in the store for the good communication and excellent pricing.

Galaflex was our las stop while visiting flooring stores in Richmond. I'm so glad we didn't skip it because we probably could have purchased Mirage flooring in other places, but it was Peter who made all the difference. I can't tell you how hard working this person is, how knowledgeable and informative and how much his assistance made all the difference while installing our new floors. His recommendation of an installer was also beyond valuable because the installer is a genius. The quality of the product we purchased from Galaflex is superior and the experience with Peter at Galaflex could not be overlooked here. We are extremely pleased with the price, quality and customer service at Galaflex. There are so many flooring stores in that area, and I am so glad we stumbled on Galaflex!! Thank you so much Peter and Tony (the installer recommendation)!!

I am very happy with my new entire basement floor. Thanks to Norman Lee who listened to what/how I wanted. He was very sincere from the beginning and guided me very well in detail. The installers (Wayne and Shell) ,who were referred by Norman, did a great job for me. It is very nicely done.