FYidoctors - Campbell River - Willow Point - Doctors of Optometry

Name: FYidoctors - Campbell River - Willow Point - Doctors of Optometry
Address: 2380 S Island Hwy #5, Campbell River, BC V9W 1C3, Canada, W, Canada

3.7/5 ★ based on 8 reviews

Contact FYidoctors - Campbell River - Willow Point - Doctors of Optometry

Address :	2380 S Island Hwy #5, Campbell River, BC V9W 1C3, Canada
Phone :	📞 +9
Website :	https://fyidoctors.com/en/locations/campbell-river/fyidoctors-campbell-river-willow-point
Categories :	Optometrist , Contact lenses supplier , Eye care center , Sunglasses store ,
City :	W

2380 S Island Hwy #5, Campbell River, BC V9W 1C3, Canada

Best Optometrist in Canada

S	Sandy Gammie on Google ★ ★ ★ ★ ★ The appointment was good, the eye Doctors and front desk was friendly. I had mentioned maybe trying contacts. They immediately started the process for contacts and had me trying them on and showing me how to put them in and spent a little time showing me the different thickness and styles. I thought it was great until I got to the front counter and my bill was over $250.00 I just about fell over. It went from a quick appointment as a yearly check up to a Contact fitting and order for contacts? all I did was asked about contacts, no one once said oh by the way it is a $150. For a contact fitting and other fees?? I was so angry I did not have an extra $200.00 to just blow. No one explained to me the cost before doing anything extra at my appointment. I live pay cheque to pay cheque anything more than what's in the budget throws everything off. All these places care more about is selling and up selling. I will probably not go back to this place.
J	Jenna Zavaduk on Google ★ ★ ★ ★ ★ I just called to have my contacts ordered and while I called the nice receptionist put me on hold and checked to see if I was covered through insurance and I am covered. I appreciate how they always have my contacts in stock and how friendly and helpful the receptionist was on the phone. I wish I knew her name. Thankyou for another great experience.
S	Samantha Baldry-White on Google ★ ★ ★ ★ ★ Just got back from an eye exam at the Mariner Square location in Campbell River. Such a beautiful welcoming office and all the ladies working there were absolutely wonderful! The optometrist I saw was extremely good at her job and very helpful and informative making sure I understood everything she was going over. Loved it!
C	Chris J (christoffthegreat) on Google ★ ★ ★ ★ ★ I've been seeing Dr. Flood for over 20 years and her level of care has never dropped. Coastal Eyecare, and now FYIdoctors, has always provided me with excellent advice when it comes to my eyewear, be it glasses, contacts, or sunglasses. I've been to both locations in Campbell River and both welcomed me as a client with open arms. I highly recommend either location, and especially Dr. Flood.
K	K M on Google ★ ★ ★ ★ ★ My eye exam went great. Dr. Danielle Campbell was very personal. I then had the pleasure of picking out some glasses with a lovely lady name Katrina. When my glasses arrived I spoke with Leslie, who sadly I didn’t get to meet but she was very kind on the phone. BUT, unfortunately on arrival to pick up my glasses I was not greeted very nicely, first I’d like to advise everyone I realize we are in a pandemic and I will forever wear my mask (I’m required to at work, and I wear it in any other public place I go into which I have significantly reduced going out in public at all) However I had my not yet two year old child with me in my arms, and before getting to the reason for my visit to the eye doctor office, I was rudely told to have child wear a mask. Again, not yet two years of age. And don’t get me wrong, we have masks for said child, but I have never gotten them on longer then 3 seconds. I mean what two year old understands they have to keep an item coving their mouth and nose? This was my first encounter this entire pandemic that I felt angry, and hurt. Upset enough to post a negative review on google. And if anyone has an tips to getting a not yet two year old to wear as mask. Send them my way. Thanks I also didn’t get the name of the lady who was rude, I was blind sided by her words, I know they all wear name tags and I wish I had been able to pull myself together to catch her name. But I am sure she knows who she is.
R	Rob Kahle on Google ★ ★ ★ ★ ★ I was traveling from out of town when I started to experience discomfort in my eye. I had recently had a laser procedure to repair a detached retina. I called FYI to hopefully get an appointment on short notice. The clinic was very busy and fully booked. Cathy took my call and approached Dr Flood to confirm that she could squeeze me in. I was granted an appointment and saw Dr. Flood within an hour. I want to say how impressed and thankful I am for the compassion and thoroughness of the entire staff. Not only with the staff I encountered but also all the techs fitting glasses for customers. The office seemed "happy" Dr Flood took the time to explain what was going on with my eye , send follow up emails to my ophthalmologist and schedule a second follow up appointment with me to check on my progress before I had to head home. Once again THANK YOU FYI and Dr Flood!
C	Chris Dunne on Google ★ ★ ★ ★ ★ I just had my annual eye exam at FYI Doctors in Willow Point. I am always impressed how helpful and friendly the staff are. Dr Campbell is amazing.. always explaining what she is doing and wonderful about answering questions or any concerns I might have. I would highly recommend them to anyone.
s	sam Willan on Google ★ ★ ★ ★ ★ I am reviewing my first and probably last experience at Fyi Willow Point. Things started out normally, a prescription, seemed fine. Choosing frames went very well. With the help of Rose we found a frame that suited and they happily ordered it in a different colour for me. The glasses arrived but the prescription was wrong. So I was tested again and and new lenses were ordered. A month has gone by and I still don't have my glasses even though they have been paid for. Granted we had Christmas in the middle of all this. Now we are to the point where I am leaving town for 3 months and still no glasses. I speak to reception and all I get is we will call you when they come in. I explain my problem and she doesn't even do me the courtesy of taking that seriously. Plus she doesn't bother to tell me that the office will be closed for 2 business days that week.Plus the voice message on the office phone doesn't share with it's customers about the closure. It is just by a stroke of luck that I was able to find someone at the closed office and work on a plan for them to ship the glasses to where I am going. I've got my fingers crossed that they will be shipped to me and that I will find some one to put them in the frames. No guarantees on that either. In my 40 years of wearing glasses I have never had a bad prescription before now. And guess what? My housemate is having the exact same problem with her glasses. She's still waiting for her new lenses. Like me she laid down her money 3 weeks ago. I cannot recommend this office at all. They need to do better.