FSB GROUP
3.7/5
β
based on 8 reviews
Contact FSB GROUP
Address : | 160 Drumlin Cir, Concord, ON L4K 3E5, Canada |
Phone : | π +9777 |
Website : | http://www.fsbgroup.ca/ |
Categories : | |
City : | K |
![160 Drumlin Cir, Concord, ON L4K 3E5, Canada](https://gstatic.yellowsite.net/gpictures/900x600/2872/MXwyNUhTb0NHaEsxdDU5M2p2WHg4RUpBJnlhdz03LjQxMzgzODR8eWVsbG93c2l0ZXNjYS5jb21fMA.jpg)
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Carley Kameka on Google
β β β β β My experience with FSB Group was absolutely terrible. Specifically dealing with EDDIE SO. Worst broker I have ever dealt with. I would never recommend this broker or insurance group to any one! Zero communication, impossible to get a hold of. WORST EXPERIENCE for insurance.
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Iouri Tchaoussovski on Google
β β β β β My experience is MaΓ±ana.
I started to call my broker on Thursday. Today.
is Monday they closed already.
Today in the morning finally I did talk to Mr W.
He needed few minutes to look at my policy.
2 hours later I called him again.
He did not forget about me. Just problem with computer.
End of story. Nobody connected me.
Tomorrow (MaΓ±ana) I will try again.
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chris stix on Google
β β β β β Do not waste your time. Customer service is appalling. And cancelation of policies is a nightmare.
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Valerie Blackwell on Google
β β β β β Found one of those cards some other reviewer posted a photo of on my front porch and decided to reach out. Wanted a quote for just auto insurance as my home policy isn't up for renewal yet. I liked the auto quote but was told I had to pair it with home insurance at the same time.
Called my current insurance company and they told me if I cancelled midterm there would be an early cancellation fee.
Not wanting to incur the cancellation fee, I ultimately told this brokerage to get lost. I have never heard that a consumer must pair their home & auto insurance together on the same effective date... What if I don't own any property? I thought Ontario had a take-all-comers rule for auto insurance?
Their sales practices are highly questionable!
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Aleksey Bragin on Google
β β β β β This organization promotes littering on a private property in our neighborhood. Tried to call them - no answer. If you can deal with someone else - please do, maybe if Rose goes out of business there will be less unwanted trash on our doorstep.
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Debbie Smith on Google
β β β β β My Broker and the CSR I deal with at FSB are very knowledgeable and experienced. They work hard to ensure I have the coverage that I need while also ensuring that I get good value for money on all of my policies. I would highly recommend FSB.
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Fadei Levit on Google
β β β β β Amit is a great broker, always being there helping his clients in any situation(accident, new car purchase, quoting, advising). Me and my family members are very happy to be the clients of Ammit.
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Gwen Roy on Google
β β β β β If i could leave less of a star i would .Attempted to cancel my policy at time of renewal. they took out
an additional payment anyways.
I phoned and requested a refund of the payment in addition to the NSF fee my institution charged me. After being bounced around between about 3 people finally they transfer me to Andy (my agent). He interrupts me over the phone and says hes got nothing to do with this and explained " dont bother me with calls about $48" implying that $48 means nothing , he concluded the call with explaining hell be calling someone else and have them deal with this.
This is the kicker of the story , Get this Ive been speaking with the assistant of the broker for the past 2 years handing anything insurance related ( I literally thought this person was my agent). I had never even spoken to Andy in my time with this Insurance group.
Every time I phoned Janet with an i surance inquiry or quote for a new vehicle. She sounded as if she had just rolled out of bed. And forget a call back if she ever says so... She just doesn't. Never have i dealt with a more incompetent company.
Professionalism is a 0/10 . I felt like I was being rediculed by my father. Needless to say i have switched Companies entirely.
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