Five Guys

4.4/5 β˜… based on 8 reviews

Contact Five Guys

Address :

324 W Hunt Club Rd, Ottawa, ON K2E 1A6, Canada

Phone : πŸ“ž +7
Website : https://restaurants.fiveguys.ca/324-west-hunt-club-rd
Categories :
City : E
Description : Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.

324 W Hunt Club Rd, Ottawa, ON K2E 1A6, Canada
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Kyle Lacelle on Google

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This was a brutal experience, went in and placed two orders. Admittedly the place was busy. We were asked to wait outside as too many people were in the store which was fine however once we came in and got to order and slew of people came in and none were asked to wait outside like we were. Waited about 20minutes for the food which was fine as it was busy I understand that. Was called up that my orders were ready, I grab the food and drive home only to sit down and be missing a poutine. The rest of my family now get to eat as I now have to drive back for the other half of my meal. I get back and have to wait for them to make it again, I wasn't offered to have my food made fresh so it would be hot or a refund. I take the poutine and drive home again to my now 40minute cold burger to eat after everyone else in my family. And to make it better the poutine I went back for was half full and we had to throw out half of all three poutines including the one I had to drive back for as there was next to no gravy on them and the entire bottoms were dry as bone. Honestly have been to this location three times and two out of three of those times there's been an issue.
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Bruce Albert on Google

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I was very unimpressed with my $60 dollar meal the staff put so much sauce and mayo the buns fell apart and I was left eating a pile of hamburg slop with a fork. As for the fries there was enough salt on them to use on the city streets. To be fair it's not my first time there but it has been a long time and I think that it is going to be a long time again before I go back to get dinner for the family.
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Aseel Al on Google

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Very disappointed in the huntclub location 5 guys is known for their generous fries unfortunately this location is cheap and they count their fries. I had asked for extra and the employee with short hair he rejected. It’s the customer service for me and clearly he doesn’t about his customers if there was an extra large fry I would order it but unfortunately there isn’t. When ordering a size I recommend you get one size up because it’s very little portion.
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Katherine Mowat on Google

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Location Hunt Club in Ottawa After watching staff throw french fries at the cashier while taking our order, removing a customer card that stated" I love 5 guys as much as I love cum" on their review board I got home to find out that my the burger which I ordered bun less due to wheat allergy was in a bun. Called the store, to have the "manager" lie saying it wasn't on the order.. yet on the receipt it states allergy.. Last time I'll be ordering there
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Matthias Jennings on Google

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Do we really need another good review for five guys? The burgers are amazing. Hopefully they bring back the peanuts, I heard you can't get covid from peanut shells.
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Ben Fox on Google

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It was my second time ordering from here after our daughter had a hankering for a grilled cheese sandwich. Typically something we would make at home but with the power outage we went exploring.... Lo and behold, these guys has this basic item on their menu. Something you might expect in a 50's era diner but where else? My expectations weren't very high, but were we ever in for a surprise! This looked like a quiche and even had bacon too. My hamburger was the juiciest and tastiest one I had eaten in years. Even going with the w single meat patty the second time round it was still plenty for me and very satisfying. Place was plenty busy too. Check them out.
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Khaled Zahaby on Google

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On April 22 2022. I had ordered a cheese burger including the combo. The order was separated with the burger having it’s own bag and number, as well as the combo. Upon inquiring about the burger which was not included in the same bag as my combo, I had requested from the employee who assigns the orders to the customers why my burger is missing, he responded with β€œ what you order is what you get” without presenting any customer service skills, he continued his work as if I did not exist. In conclusion, I received my burger (which tasted dry) in a separate bag and number, upon discussing the order with the employee on the cash register.
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Stormy Rain on Google

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I've worked in the service industry for year's. I have to laud 5 Guys. This was the most outstanding experience that I've had the pleasure of happening upon. The service was top notch, right from ordering to the finished product. Fresh hot and exactly what I needed. It's been 6 years since I've endeavored to try a take out burger. The price is as to be expected but of a much higher quality of ingredients. Thank you for that delectable treat, I couldn't make it better. This is the go to for the best burger, in my opinion in Ottawa. Thank you

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