Fitness World

Name: Fitness World
Address: 477 Interurban Way, Vancouver, BC V5X 0C5, Canada, X, Canada

3.5/5 ★ based on 8 reviews

Contact Fitness World

Address :	477 Interurban Way, Vancouver, BC V5X 0C5, Canada
Phone :	📞 +897
Website :	https://fitnessworld.ca/
Categories :	Fitness center , Gym , Physical fitness program , Personal trainer ,
City :	X

477 Interurban Way, Vancouver, BC V5X 0C5, Canada

Best Gym in Canada

C	Caralee E on Google ★ ★ ★ ★ ★ Ok so Saturday May 14 th at 9:40 a.m . I called up to ask a few questions, now before I start I understand that if a company is busy they do not have time to answer the phone, however that's not what happened, I was calling on behalf of 3 adults (family members ) who were interested in membership, when the young man answered the phone he spoke clearly then started giggling like a 13 yr old girl every few minutes while carrying on a separate conversation with someone else,.I found it rude behaviour and extremely unprofessional and hung up after he asked me to repeat myself the second time because he was talking to someone else, I will not be joining and neither will my son and his wife. And you can thank the person you hired to represent your company for that.
S	S Gunn on Google ★ ★ ★ ★ ★ Great facility, fantastic location. They offer very clear terms re: contracts. I've just had to cancel mine (I got a FW membership just while community centres had a 1-hr limit on their workout times) and Carolyn has made the process seamless (even though the FW North Vancouver location made some mistakes). She's incredibly kind, helpful, and professional. I'll be recommending FW to friends!
J	Jogpaul Dilgir on Google ★ ★ ★ ★ ★ Been coming to this gym for a while now. Caroline at the front desk is super helpful and friendly. Great customer service and answered all my questions. Recommend going to this gym for the great staff and people.
D	Danielle Flukinger on Google ★ ★ ★ ★ ★ 10/10 would not recommend this spot. I had to go in the other day to cancel my membership due to an injury that’s going to keep me off my feet and was literally met with the woman at the counter fake crying and asking why I was leaving. Not only was it super unprofessional but the level of uncomfortable was unreal… Even when I kept saying no that I didn’t want to keep my membership or have it freezed, I was still pushed into keeping it. Eventually I signed a form and left but it was the most awkward experience I have ever had at a gym in my whole life. Unfortunate that this location didn’t work out as I’m new to Vancouver and live close, but also during the pandemic, even though masks were required it seemed this location really did not emphasize it. It was consistently crowded and still is, and the space is way too small for what I need to do. Machines are always taken up, people are disrespectful (I have seen on more than one occasion people videoing other people even as a joke when that’s invasive) the workers there are in a rude mood towards people asking questions, it was weird. Save your money and just don’t go…
J	Jayden Mangnus on Google ★ ★ ★ ★ ★ Not my home gym but wanted to try out this location, it was great, clean and not too busy. All the people on here giving 1 star probably only workout on Saturday afternoon when it’s busy or are Karen’s. Mitch was super cool and helped us out with some questions, and I believe Martin was at the front desk and greeted us kindly when we arrived :). 10/10 good gym.
L	Laura Isunza on Google ★ ★ ★ ★ ★ I love this gym. It is always clean, with enough machines/equipment and the staff is great. Caroline helped me to fix a problem with my membership right away. She was kind and looked for the best way to do it. The best option.
u	ulysses886 on Google ★ ★ ★ ★ ★ I used to go to this gym from 2017 to 2021, the pandemic really changed how I feel about this gym. There are so many reasons why I cancelled my membership. First of all when the gyms opened up again, they have no limited capacity, almost no mask mandate and it was crowded. The point of signing up online for specific timeframe was completely useless. I remembered receiving an email TWICE that there was someone was exposed of COVID-19 in this gym and had to close down more than once. Secondly was that I remembered how the staff were used to be so friendly back in 2017, the staff there for some reason appears to be cold. Multiple personal trainers who used to work there are much more genuine with the clients than the current ones. Lastly, with such a busy area and a big neighborhood, this is not a big gym. Many people here take their time (maybe around 15-30 minutes) to use one specific equipment. Bench press, squat racks, dumbbell benches etc. will always be full. I personally wouldn’t be coming here because there is no point of working out when I have to stand and wait for people to finish the equipments most of the time.
F	FangTooth on Google ★ ★ ★ ★ ★ Community feel. I really enjoy it here. The staff is super chill. Its clean plus they have wipes. The con here is that there’s always bros hanging in front of mirrors taking their time with equipment, haha. It’s fine to feel good and look at yourself sometimes. Just not enough space. Which isn’t entirely their fault. For the area there has to be more options. Right now this gym gets overcrowded fast almost all hours of the day. I don’t feel the manager cares at all. Just sign up and crowd in as many members as possible.