False Creek Ferries

Terrible experience, we were waiting for almost an hour, 3 boats just pass by us with an excuse that they are full. In the mean time the other company Bus Boats stopped everytime, about 6 of them passed and asked do we want to go with them. Don't have to mention that it is so cold and windy and that I am pregnant but they did't care. NEVER EVER SHOULD ANYBODY GO WITH THEM EVER!

Beautiful Cherry Blossoms ? Enjoyed Big Picnic Cherry Blossoms Festival

I can't really say anything less positive about the work that everyone does in this nice cozy boats! The average quality of service is extremely high. Keep up the good work Jeremy Patterson and Bill. For now, these are the names I can remember!

Affordable rates and friendly service. I’ve never had a poor experience using False Creek Ferries. Definitely recommended, especially if you’re coming in from out of town.

Just sharing a letter I wrote to the company. No reply, even after a year later. ------- Hi, My kids and I rode your False Creek Ferry yesterday. We showed up at Science World and wanted to go to the Aquatic Centre (one round way trip for one adult and two kids). I wanted to share with you a few points. - the ferry driver gave us a lower rate quote when we boarded and then raised it when we had already departed so we had no choice but to pay it; - the ferry driver offered us a deal as we departed, but then went on to say he could not do a deal (do you offer "deals" for this route? If so where can I find them? They are not on your website or pamphlet); - Because our trip exceeded "two zones" we were booked for a full day rate/Day Pass rate of $40 for one adult and two kids. This is about double the rate for a land taxi ride from Science World to English bay. This is price gouging; - It would be easy to add in step pricing for the route we took, as opposed to just bumping it to the day rate. A ride from Science World to the Aquatic centre and back is not nearly equivalent to the gas/overhead for all day rides around False Creek. This, too, is price gouging; - your rate system seems intentionally confusing and misleading for your passengers. I spoke to a second employee at the dock after our trip. He was not able to tell me where zones begin and end and even told me himself that the system is "very confusing." Since a "one zone" or "two zone" trip is part of your ticket pricing, it seems the "zones" should be clearly marked on your pamplets or maps. It is not, so how would I know what ticket to buy in advance? This, too, is price gouging, since people do not know what tickets to pay for; - In addition to this I cannot find a single rate for the trip I took from Science World to the Aquatic Center on any of your online maps, sites or pamphlets (it does not even make the general point that more than a two-zone trip gets bumped to the day rate -- from what I can tell from conversations with drivers this is your pricing policy). Your employee could not point me to one either. Leaving pricing information unprinted/hidden is violation of every consumer ethics norm we have (imagine a supermarket where employees had to give verbal information for every item for sale -- it opens the door wide to pricing discrimination); - We also were told by our first ferry driver that our kids did not have to wear masks (even though the adult had one). On the return trip the driver forced the kids to buy a mask. It is profiteering to charge kids for a health and safety item, when every other store in the city offers free masks -- would you charge kids for a life vest, another health/safety item? Then you shouldn't charge for masks, but should just give them out when required. Our drivers were friendly and the trips were lovely. Just adding that to round out our experience. In the future we will be unlikely to use your service if these issues still persist. Thank you, XX

loved it. what a great way to explore the city. the day pass is $16 and you can pay on the ferry.

Each year I get asked what I want to do on my birthday, and I always want to go on the little ferries that crisscross False Creek. With a stop at Granville Island to have a nice lunch, what more could one ask for, on a bright and sunny Vancouver day? For the more adventurous: stand up near the doorway to get that gliding across the water experience. The skippers are very friendly and they like to engage in small talk.

Nice to visit. Take on the small ferry, go somewhere you like.. fresh air with good view.