Fabricland - Home Decor Centre

Name: Fabricland - Home Decor Centre
Address: 2181 Steeles Ave W, North York, ON M3J 3N2, Canada, J, Canada

3.9/5 ★ based on 8 reviews

Contact Fabricland - Home Decor Centre

Address :	2181 Steeles Ave W, North York, ON M3J 3N2, Canada
Phone :	📞 +88
Website :	http://www.fabricland.ca/
Categories :	Fabric store ,
City :	J

2181 Steeles Ave W, North York, ON M3J 3N2, Canada

Best Fabric store in Canada

A	Adrienn Kurti on Google ★ ★ ★ ★ ★ Mass of textile and ribbon in different quaity and price. You can find from 5till 30 per meter good textile.
A	Andrew Cotton on Google ★ ★ ★ ★ ★ Store is weirdly organized but many deals can be found if you're patient and look.
H	Heath Sommer on Google ★ ★ ★ ★ ★ Appalling service. The manager is dismissive and rude. Other staff refused to answer questions and spoke in Farsi in front of customers. This is not appropriate. I expect a higher standard for customer service. Very disappointing. I will ensure others know that this is how customers are treated. The team and leadership should be ashamed and embarrassed.
S	Shayna on Google ★ ★ ★ ★ ★ Great selection of fabrics and great prices. However, rude and surly staff. They take forever to cut fabric, leading to long lines and long wait times. I've waited more than 15 min for 2m of fabric to be cut! The best is when you get to the store with ample time before closing, but you're stuck in line for 15-20 min, and by that time it's nearly closing and then the staff have the audacity to refuse to cut your fabric because it's 15 min before closing, EVEN THOUGH you've been waiting a long time in a really long line. It's so frustrating. And the manager, who I believe is some middle-aged man, is absolutely rude to every customer and makes shopping there a nightmare. He will openly trash talk other customers right in front of you. To top it all off, they close at 6pm, which is annoying if you work until 5pm. So, if you show up at 5:30pm, you'll get constant reminders that "they're closing soon so hurry up." Horrible customer service. Fabricland really needs to review this location.
A	Al Bar on Google ★ ★ ★ ★ ★ Worst Fabricland ever. Customer service is unacceptable. The lady and a man, customer associates, AND a manager were lying and covering each other. No name tags on the customer associates, no any attempt to assist the clients, to offer help, let along to resolve the issue. Rude, unprofessional, unpleasant. Worst shopping experience in probably last 5-6 years.
N	Natalia Nickola on Google ★ ★ ★ ★ ★ I was there just recently and saw big changes. A pleasure to shop there. Also, lots of stuff on sale, and Im coming again soon. Also, I didnt see that annoying and harrasing security everybody complain about, which is a great relief ;) masks off!! Freedom!!! :)))
A	A B on Google ★ ★ ★ ★ ★ Well I'm going to have to agree with Jenny below and a few others that have given bad reviews. And if we do it's because it is deserved. We went in to look for fabric to cover carpeting on a floor. We looked around for a while and you could see we were confused. We had a man and woman associate near us hearing us saying we were confused and needing help and not one of them came over to offer help. In fact, when we asked a question to the woman especially (who, by the way didn't even look like she worked there) was so non- complacent and looked like we were bothering her and like she loathed being there. So we finally went over with a fabric to the table. And get this, there was a woman we went to see at the table. As we start explaining our situation and if she thought this material could work, another 2 employees came over to hear our story and the three of them stared at us like we were from outer space. And when we asked questions, not one of them answered it was like we were speaking a different language. In the end, after 2 people calculated, they said there was not enough material. Basically it looked like we were disturbing their busy work (sarcastic of course) and they wanted us to leave. Left and never went back and don't plan on going back. Unless you can do your own picking, cutting and measuring and have no questions, I would not go to this place. If you don't like your job, maybe find another place to work. Somewhere where there is no client interaction.
J	Jenny Klibanov on Google ★ ★ ★ ★ ★ I went to Fabricland to buy some stuff for sewing. I went in, left my bag on the counter, while I was choosing the colour for the fabric, and the salesperson asked me to remove my bag from the desk. Before I could remove my bag, she asked me to leave. I couldn't leave, because I didn't buy what I came in for yet. I asked to speak to the supervisor. A man came in, pretending to be the supervisor. When I asked for his name, he refused to give it. When I asked again, he mocked me childishly. Eventually, I told him that if he's the manager, he's obligated by law to give me his name. He gave me what seemed like a fake one: Rebecca David. After it was obvious that he wasn't the manager, I asked him to see the store manager. When the store manager came, I started complaining about his employee, and the manager asked me to leave the store. It boggled my mind that he would speak like this to a customer. I asked this "manager" for his name - he also refused to give it, saying that people are giving him really bad reviews for his store... and him personally. I was so upset, I left the store without any purchases, and from the parking lot, I called the head office. Nobody answered the phone, so I left a message, explaining the situation, and a request for a call back. That was the beginning of February. Today is March 1, and I have yet to receive a call back. Stay away from this store, to avoid unpleasant shopping experience, and rudeness against you.