Expedia Canada Corporation

2.3/5 based on 8 reviews

Contact Expedia Canada Corporation

Address :

63 Rue de Brésoles, Montreal, Quebec H2Y 1V7, Canada

Phone : 📞 +88897
Website : https://www.expedia.ca/
Categories :
City : Y

63 Rue de Brésoles, Montreal, Quebec H2Y 1V7, Canada
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David Solf on Google

I will never book a vacation with Expedia Again. My friend and I booked travel together on the phone with an Expedia Agent. We both received Confirmation emails re our reservations. However, when we got to the airport we discovered that only I had a Flight and Westjet had nothing for my friend. Long Story short.. Expedia screwed up. My friend had to pay out of pocket to take the trip as she had no choice. Mistakes happen yes, but it was the Expedia service that was so abominable. They did not initially believe she booked anything and were going to dismiss her had we not challenged them that they record all their phone calls. Long story short - it took several phone calls and escalations before Expedia admitted their mistake and refunded her out of pocket expense. Ridiculous! And never again with Expedia.
蔣淑彦 on Google

booked a room through expedia, got to the hotel just being told it's not in their system. Called Expedia and waited for 1.5 hours on the phone - they still can't tell me what is wrong?! Being put on hold multiple times and every time the lady came back can't hear me and hang-up the Phone!!! Had to book another room with the hotel. Lucky I got a place to stay eh Expedia! TERRIBLE experience and will not recommend anyone to use Expedia!!!
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Milinah Robert on Google

Booked a hotel room through Expedia with an agent, but once arrived, the receptionist surprised me saying the room I booked is unavailable. Expedia promised to refund me $250 since I was downgraded to an inferior room. The money was sent to the account of the agent even if they told me that wouldn’t happen so I called the adgent and deleted to mail because it’s what expedia told me to do. The money never arrived one month after the fact despite my numerous calls in my account. I spent 8 HOURS (!!!) over the phone with them just yesterday (many more previously). Very unprofessional, they will pass your case around like a hot potato, never caring about you or your issue. Incredibly frustrated they ruined what could have been a nice trip for $250. Avoid repeating my mistake and never book through Expedia, ever again.
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gurjinder kaur on Google

First they cancel my flight then they changed it Now i have struggling to get my refund back from last five months guys . They are saying they can't do anything. Never book your travel through them. Every agent have different protocols and different rules. When they want they will call the airline but when they don't want , they will tell you that the rules have been changed . They all are lying . Its almost a half year for me to calling them . Even their supervisor, they can't help you out . She called me and said I can't help you and I don't know what you can do to get your refund. They can see how many time you call but still they will tell you to wait . I can't explain in words how bad i feel to call them again and again Nd wait almost more than hours every time to get my money back . Plz don't book through them . They will never help you of something gone wrong with your flight
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Don Middleton on Google

I called to cancel a trip and have a recording of the call. For some reason, the agent did not cancel the trip and I am being charged for a trip that I did not take. The airline tickets for the same trip were cancelled, but not the resor. I have spent several hours online and on the phone with Expedia and have rarely experienced such poor service.
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L Crowe on Google

Zero stars. Worst customer service ever!! They cancelled outgoing flight due to covid and would not cancel return flight. Was left with an incoming flight from a place I could not get to as all flights were cancelled until the return flight date. Virtual agent waste of time. Call centre based in Egypt? agent called Bob...yeah right!), on hold for hours and then they hang up. Spent many wasted hours on the phone to Expedia and Air Transat (also useless). Even when you call the number is says theres a "glitch". try and cancel via website and theres a "glitch"! Total scammers, will never use Expedia again. Go F yourselves!
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Alexandre Gaudreau on Google

They called me for a flight change which was completed. They sent me an email with confirmation saying not to call them that it was confirmed. Arrived at airport and Air Canada did not have the confirmation. Waited 3 hours on the phone before speaking to an agent and missed my flight. They got me on a flight the next day. They admitted their error and gave me a $200 credit to use on expedia barely covering the taxis. Be very careful when booking with them. Had been using them for 10 years however that will change going forward.
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soheil valehi reikandeh on Google

I paid for a flight directly on their website 2 years ago, due to the pandemic restrictions we were not allowed to travel so they gave vouchers instead of giving back my money. when I was booking a flight using the vouchers a few days ago, I couldn’t because the vouchers were not valid. I called them and they said that go get your money from the airline or whatever. They took my money and refused to give me the service or refund. simple as that.

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