Equipment Express Airdrie - Airdrie
4.3/5
★
based on 8 reviews
Contact Equipment Express Airdrie
| Address : | 26 East Lake Green NE, Airdrie, AB T4A 2J2, Canada |
| Phone : | 📞 +989 |
| Postal code : | 4 |
| Website : | https://www.equipmentexpress.ca/ |
| Categories : | |
| City : | A |
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David Reesor on Google
★ ★ ★ ★ ★ Profesional staff, repairs/refurbishment done beyond expectations, and great pricing. It took over two weeks to get a repair quote, which would be the only criticism.
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Jay B on Google
★ ★ ★ ★ ★ Customer service is very good, guys are very friendly and knowledgeable, explaining everything as if they new everything inside & out definitely recommended this place
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Steve Bishop on Google
★ ★ ★ ★ ★ Don't bother with this location go to equipmen express se Calgary or Cochrane. Poor customer service on their product, slow getting back to you or at all. I was looking for at stihl ms391 SE location came through and very professional and knowledgeable. This location needs alot of improvement.
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Alex Smith on Google
★ ★ ★ ★ ★ Ordered expensive parts, they charged me without sending an invoice. They never contacted me with any updates .
3 months later, the season is over and they still don't have the parts. Tried to cancel the order and they wouldn't.
I cannot believe they treat customers this way.
Will NEVER buy anything from here again, very unprofessional.
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Bob Blakeborough on Google
★ ★ ★ ★ ★ I went to Jason last year when I had moved to an acreage and needed to get set up with a good garden tractor as well as some other smaller pieces of equipment such as chainsaw, weed whacker, leaf blower etc. I have to say after talking with a few other companies before I went in to NB equipment, as soon as I started talking with Jason and BJ I was blow away by their obvious knowledge of products, but their attitudes and service skills were absolutely leaps and bounds ahead of everyone else! They set me up with an extremely fair deal, and were super easy to work with.
What has really sold me on Jason was his honesty and integrity in an issue I had where there was an issue with the tractor when it arrived (totally not their fault) where the manufacturer mis-advertised some of the features and it was not discovered until after I had the tractor home and had used it. I made one call to Jason asking him to look into it and he went right to bat for me with the manufacturer and got me a replacement with the upgraded model at no extra cost and took back the machine I had used. He made it so simple and was more concerned with making my purchase right than he was with simply making a buck on me, and that says a lot about a person and company!
If you ever need anything related to landscaping and equipment, these guys should be your first and only call if you are wanting to be treated like you matter, as it should be!
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Kat T on Google
★ ★ ★ ★ ★ Polite and courteous. Helpful and always get service promptly. Have taken small engine machines to get serviced and our lawnmower blades. Always good work and prices are ok. They also sell lawn and yard care equipment.
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MR Rich on Google
★ ★ ★ ★ ★ Every person I spoke with, was very professional, kind, and helpful. 5/5 stars in customer service. I highly recommend this location.
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Honda650 on Google
★ ★ ★ ★ ★ Horrible experience from these guys. I figured since the reviews were decent I could trust this business. I'm a first time customer and I've been overcharged and lied to non stop. They can't get my part in and refuse to give my money back. Never again will I be dealing with this place.
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