Elora Raft Rides

It 's something everyone should try.Fun and beatiful scenary along the way.Owner is super friendly.

A very unique experience on the Grand! It's so great that Elora has an establishment like this. Highly recommended.

A raft trip to Ontario's most beautiful village is sure to be a wonderful family memory. I highly recommend heading out for a weekend day trip.

My kids and I had an amazing time on the Riverbug Rides. We have been white water rafting before but this adventure was a nicer time. Piloting your own unique craft made the adventure a new experience. The history on the river and sights are something in and of themselves to enjoy. We were closer than I have ever been to herons. We went to Canada's Wonderland a few days later and my kids kept saying they had a much better time on the Riverbug Rides. On a previous trip we had gone on afternoon boat ride with Ken the owner as our Captain. The kids had a great time learning how to navigate the boat down the river while mom and dad sat back relaxed and enjoyed the beautiful scenery and the kids having fun. Ken is a wealth of knowledge about the area and history, eco systems and so much more. It was an educational outing for them also and they were fascinated by it and asking questions. When looking for things to do in the Elora, Kitchener, Waterloo area be sure to checkout the Elora Raft Rides.

The owner of this place is utterly unprofessional - I wish that I could give it a negative star! I had reached out to the Elora Raft Rides a few weeks before my wedding asking if they had availability and what the price would be to rent the gondola for 30 min for some photos with our photographer on our day. The person I spoke to initially was very pleasant, and said that they had to check in with their manager before answering - completely understandable. They got back to me offering a half price rate of $55 for two people since we were only renting it for half and hour. I called back a few days later with a question, and once again confirmed the price with them - $55+tax. One week before, I reach out again to ask about payment and waivers, and spoke with the actual owner Ken - he originally seemed very nice and once again confirmed that the price was the same. Flash forward to our wedding day, we head over to discover that the gondola was dressed with some pleasant flowers and looked beautiful - we were excited! Ken was there ready and waiting for us. But when my husband and mom went in to pay and fill out the waiver, Ken said that the price was now $500 for 30 min...$500 for a 30 min gondola ride?! When asked why the price had changed, Ken's reply was that they had done "price revision"' in the last few days and that this was the rate that they now charge for "something like this". I can appreciate that this is a small business that has been affected by the pandemic, but to take advantage of a couple on their wedding day is completely barbaric and unprofessional. If Ken had called us back before to tell us of this supposed price change, it would have been different. But he did not, and what's more, had already confirmed the price with us 1 week prior. Ken eventually "brought the price down" to $300 (still ridiculous), and we ended going on the gondola to get our photos for all of 20 min. Hopefully we can crop his smug face out of our wedding photos so that we can salvage them. We informed the Mill and the Event staff of this event so that he never takes advantage of another couple again. Terrible experience and terrible owner - stay well away unless you want to be robbed blind! **EDIT: Another member of the team (Cassie) followed up a few days later to apologize and kindly offer to give us an almost full refund. She was very patient and understanding of the situation, and it is for her professionalism and kindness alone that I modify my original review from 1 star to 2. I hope that the owner appreciates his team in the future because they are a lot more understanding than he is.

This was such a lovely relaxing gondola ride! Swans, ducks, waterfalls, ancient coral reef and majestic cedars. Excellent tour guide!

My bridesmaids and I went on the starlight cruise. The sky wasn't very clear which we were told during the ride is about a 50/50 chance of clear skies. It would've been much prettier with a sky full of stars, which obviously can't be controlled. What would've helped was if there was any historic or interesting facts given throughout the ride but we were left entertaining ourselves in discussion and chasing wildlife by flashlight. If I were to return I would definitely do a daytime trip.

Very disappointing! We experienced a very unpleasant situation on my daughter's wedding day. She had spoken with the proprietor on more than one occasion and thought she had a verbal agreement for price and the amount of time for use of the "gondola" ($55.00 for 2 people for 20-25 minutes). When going to pay on their wedding day - the proprietor was going to charge them $500.00 for less than .5 hr use. When asked to explain this cost difference, his response was that they had reviewed their prices in the past few days and were going to discuss the changes on their wedding day! Talk about taking advantage!! We did manage to bring it down to $300 - still outrageous! The proprietor said the cost was $55 per person with a minimum of three people - (there were 2 people) if you do the math they were still overcharged! Addendum: A member of the Elora Raft Rides staff reached out to my daughter and reimbursed them to the original agreed upon quote. For that I am appreciative. However, I still question why it had to happen at all. If you do decide to book with them, make sure you have a written and signed contract.