Edgemont Medical Clinic
3.2/5
★
based on 8 reviews
Contact Edgemont Medical Clinic
| Address : | 3053 Edgemont Blvd #104, North Vancouver, BC V7R 2N5, Canada |
| Phone : | 📞 +99999 |
| Website : | http://www.edgemontclinic.com/ |
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| City : | R |
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Roslynd Williams on Google
★ ★ ★ ★ ★ Sometimes the doctor will call you when they say they will. Sometimes they don't call at all. And the receptionist might or might not call you back when she says she will. The one time I met the doctor, he was fine.
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Bonnie Morgan on Google
★ ★ ★ ★ ★ I was extremely happy with dealing with both the receptionist and Dr Cohan. I was a first time patient yesterday and the receptionist listened with care and offered me a few options in seeing a doctor. During these times of Covid, I was happy to be offered a face time consult with Dr Cohan. I found him to be both professional and warm and I left the appointment feeling cared for and at ease about solving my medical issue. Many thanks!
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marcia meyer on Google
★ ★ ★ ★ ★ I was very impressed with the service I received at the Edgemont Medical Clinic, starting with the service I received from the receptionists to the medical attention I received from Dr. Cohan who was very sensitive to my needle phobia; very thorough and judicious. Even when I returned the next day because of concerns with my injury, I again received amazing service. We are very lucky to have such an excellent clinic in Edgemont Village. I would highly recommend this Medical Clinic!
Marcia M.
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shellscripts on Google
★ ★ ★ ★ ★ Unprofessional and incompetent people, not taking patients health or time seriously.
Had an appointment booked for a severe pain, and was made to wait an hour even after the appointment. Dr. Cohan saw me for less than 2 mins, however was nice. Said he will be prescribing three medicines, and that they should reach my pharmacy in a minute or two as will be sent right away.
When I reached my pharmacy an hour later, came to know that the prescription had still not come through! Called multiple times at the clinic, and the receptionist would just keep me on hold without listening. When I got hold of them, she said she has sent the prescription now, but had still not reached the pharmacy around 10 mins later. I had someone from the pharmacy call them after and the prescription finally came but only for 1 out of the 3 things doctor had mentioned. And the pharmacy asked me to come again an hour later.
When I called the clinic again asking why only 1 prescription has been sent instead of 3, (Dr. Cohan had nicely explained how the three things will work together to help ease my pain and infection), and the receptionist mentioned that is all she has received. I asked her to confirm again with the doctor, to which she responded that he is very busy and I should call back tomorrow instead.
The one star here is only for the goodness of Dr. Cohan. Because all this while, the clinic showed zero empathy, no apology, and expected me to be in the severe pain for hours and now days. I guess they don't care about the patients or people at all, and also don't believe in doing their jobs sincerely, even if it is something as simple as sending the prescription to the pharmacy.
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Naser on Google
★ ★ ★ ★ ★ In the 14 years I have been living in Canada, amongst other cities. This practice is by far the worst location I have ever been to. The doctors at this location handpick the clients that they want to help.
It is stated that they take walk-ins, but apparently it’s only over the phone. I called to register my number for an appointment call back, and I initially repeated my number 5 times for the receptionist. After I gave her my number after 5 times, I was told I would get a call within an hour……
6 hours later, I still get no calls. So I called back to the receptionist and she told me the Doctor had already called me, but I never received any missed calls. So then the receptionist said they got my number wrong accidentally, and she had made a mistake in the sequence with only a digit off the correct number. So then she made the “correction” and said I should expect a call really soon from the doctor. And I still never got a call back.
This is the type of experience you will get when you go to a Persian run health clinic. I do not recommend, I’ve seen worse clinics in Mumbai that’s better than this place. Please don’t waste your time going here.
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rupal chachra on Google
★ ★ ★ ★ ★ Extremely helpful staff and doctor is very knowledgeable and patient. Happy to have Dr. Cohan as our family doctor for last 5 years.
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Tanner Foweraker on Google
★ ★ ★ ★ ★ Inexcusable to have a medication prescribed that is red flagged as a contraindication for a serious health condition. The Dr at this clinic was aware of the condition and was asked to check. Thank goodness the pharmacist at London Drugs caught the problem. The Dr at this clinic neglected to follow up to discuss the problem when requested. Also he forgot to provide lab test forms as needed and had to be reminded. No issues with BC Health excuse a lack of care.
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Danica Marining on Google
★ ★ ★ ★ ★ Dr. Cohan is very thorough and checks in on patients. As someone who was pregnant and had covid (delta) in fall 2021 he organized phone check ins frequently over 2 weeks to check in to make sure the baby and I were doing okay. I find the clinic hours and staff great. Whenever I have left a message with reception I have been called back promptly.
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