EconoWise Sunrooms & Patio Covers

This company is far too busy, weeks lapse between returns of emails and or phone. I for one am helping them out and have taken my business elsewhere, I am sure they would appreciate you doing the same... Bernie customer service is not replying to intinal contact and then ignoring future correspondence. Re. It appears you are missinformed or you exclude the phone calls and emails through reception, how ironic that you mention you don't service my area after I've decided against your company. As for a venue of communicating seems to of worked a response in the same day of posting. Not so busy now.... Do I need to post my inbox showing the actual dates I contacted your business. I see a theme with negative reviews..

We would like to take this opportunity to recognize Sybil and the Econowise team for an outstanding deck cover project. From initial planning through execution this project was flawless. The installers took the time to review the aspects that were critical to us and the end result speaks for itself. I would not hesitate to recommend Econowise for your deck cover project. James & Leila

Update to my previous review. Econowise addressed the issues I had with the installation crew that did the skylight removal job. Dan said he would do anything in his power to "Fix" the problem. We talked about my concerns and agreed on a price adjustment. He apologized on behalf of Econowise Sunrooms. I appreciated his effort to make amends. Thanks Dan. I used EconoWise Sunrooms & Patio Covers for my initial Patio Cover in 2016 and was happy with their work. This year, I wanted to replace the skylights with regular aluminum panels. They removed the skylights and I noticed how dirty the channels were. Full of debris, algae and dirt. The crew installed the new panels but did not clean out the channels or T-bars. The next day, it rained and there was a leak in the new section. I called Econowise about the leak and the dirty channels and they said they would address those issues. The same crew came back 2 weeks later and repaired the leak but WOULD not clean the channels. The crew leader rudely stated to me that it was not dirt I saw but Black Caulk used in sealing the channels. I tried to tell him I went up a ladder and took pictures of the dirt and debris, but he flatly refused to listen to me and said he would NOT clean the channels and that I should phone his boss if I wanted it cleaned. My wife noticed that another crew member was laughing at the conversation that I was having with the lead hand. I felt disrespected and basically told I was a LIAR!. Not Professional behaviour by any means! I would NOT recommend this company to anyone, unless they clean up their act and get rid of rude and disrespectful employees! If they did their job properly, I would not be writing a negative review.

Econowise has supplied and installed two awnings for us in our back yard.The latest one just before Christmas. Both awnings are working quite well for us. The staff and installation crews have done a very professional and wonderful job. We would recommend Econowise to any one that is looking at installing a patio or awning cover.

We had 4 companies quote on this project. EconoWise was more expensive but they were more willing to listen to us and custom design exact what we asked for. Final product is fantastic and we got to meet the owner, she made sure we were happy, included a free upgraded downspout, and provided a contractor contact for another job we had. Sales process was fantastic and we were impressed with Sybil.

I had them replace the old worn-out vinyl decking and then a couple of weeks later they installed the patio cover. Fantastic work. The vinyl installer was very helpful with my questions and the patio cover team explained everything in detail before they started and when they were done. The end result is wonderful and is nicer than I expected.

We had our insulated cover with glass installed over our deck during the summer of 2020 and we love it! It’s helped keep our deck cool during the summer and keeps our deck dry during the fall/winter. It’s been great to able to go outside all year and not worry about getting rained on. We had 3 companies provide us quotes, Econowise’s price was in the middle. Sybil was wonderful explaining our options, patient with our questions, and showed us the insulated product that they offer which we liked much better than the regular aluminum covers. The insulated product is slightly more expensive but it looks nice and is easy to clean. The installers were professional and finished everything within the day. We've had the cover for almost 2 years and have no regrets of our purchase. I would highly recommend them.

Highly recommended. EconoWise's estimator came several times to help us dial-in our options. Once we agreed on a design and price, they did the job quickly and professionally. We were very happy with the whole experience.