EcomPack.ca
5/5
★
based on 8 reviews
Contact EcomPack.ca
| Address : | 1380 Birchmount Rd, Toronto, ON M1P 2E3, Canada |
| Phone : | 📞 +88 |
| Website : | https://ecompack.ca/ |
| Categories : | |
| City : | P |
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Aquascaperoom Canada on Google
★ ★ ★ ★ ★ Hands down the best customer service in the GTA. We urgenty needed packing material and reached out the the team at EcomPack to ask how quickly they can deliver. They were able to get our order to our door in less than 2 hours from the time we placed our order online! You Cannot ask for better service than that. 5 out of 5!
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Kyle Badder on Google
★ ★ ★ ★ ★ The customer service and overall experience was above and beyond through our entire process of working with EcomPack. They supplied us custom bags for an event in a fairly rushed amount of time and had nothing but an easy process set up from start to finish. To top it off, the owner messaged us after the event hoping that it went well, and there's nothing that says "customer service" more than the level of care EcomPack puts into their work. They're a small business that supported our small business, in such a terrific way. I'm a customer for life, thank you EcomPack team!!
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Chloe on Google
★ ★ ★ ★ ★ Super easy to order and incredible customer service. I live within their local delivery zone and got my order within 24h. There was a small shipping mishap, and customer service responded straight away and resolved the issue extremely quickly. I'm really impressed by the level of service I received. I highly recommend!
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F Chiasson on Google
★ ★ ★ ★ ★ This company has the best customer service. We ordered different sizes of bubble wrap for our move and Lance delivered it right to our door. A mix up of communication had my husband at the warehouse with no one answering the door. Lance could not apologize enough and immediately showed up with the products in question as well as an additional roll for the inconvenience. We will definitely work with Ecompack again!
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morgan oreo on Google
★ ★ ★ ★ ★ I went to visit the place to buy bubble mailers and the guy there told me it was not a retail store and that I had to order online. But instead he gave me free samples of bubble mailers. I insisted to pay, but he told me they’re a small business and we want to support yours and others small businesses. Thank you again for the bubble mailers samples again to that guy and the company. I’ll definitely consider buying from you guys again??
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Kyana Teresa on Google
★ ★ ★ ★ ★ I just opened my new online retail business and this company was so incredible to work with. They supplied me with ALL of my packaging needs at a great price, it arrived super quick and the customer service is amazing. I needed some additional last minute boxes after my launch, and the owner Lans met with me a few hours after I called, prepared with several options of sizes that might work for me. He was so kind and generous and I highly recommend them. They're a small business with a big heart!
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Jass Shabir on Google
★ ★ ★ ★ ★ I cannot express how professional and quick this company is. I was struggling with Poly mailer bags and resealable plastic bags and Lance helped me choose the perfect size. He literally measured everything for me in front of me and made my life so much easier I’m choosing the right size. I recommend this place to everyone 10/10 service.
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Stephanie Fan on Google
★ ★ ★ ★ ★ I've ordered several times from this company. And they've been absolutely excellent. The quality of the boxes are fantastic. And unlike some other companies, the boxes when folded up actually match up. I am very happy with the product.
More recently, I placed an order for pickup, not realizing they're operating hours. I emailed the company in the morning and promptly got a response within a few hours. Their service is absolutely fantastic. If you order from them, you know you're in good hands. They've also made the accommodation for delivery for my order.
I couldn't ask for better service and product.
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