DynaLIFE Medical Labs

Name: DynaLIFE Medical Labs
Address: Corporate Head Office, Base Laboratory, Suite 200 10150 102 Street, Edmonton, AB T5J 5E2, Canada, J, Canada

2.4/5 ★ based on 8 reviews

Contact DynaLIFE Medical Labs

Address :	Corporate Head Office, Base Laboratory, Suite 200 10150 102 Street, Edmonton, AB T5J 5E2, Canada
Phone :	📞 +787
Website :	https://www.dynalife.ca/
Categories :	Corporate office , Medical laboratory ,
City :	J

Corporate Head Office, Base Laboratory, Suite 200 10150 102 Street, Edmonton, AB T5J 5E2, Canada

Best Medical laboratory in Canada

K	Koray Dugencili on Google ★ ★ ★ ★ ★ Always such a long wait, people always rave about Canada’s healthcare system, just because they don’t know any better…
T	Troy meadows on Google ★ ★ ★ ★ ★ Not very happy. Called Feb 16 /21 at 11am to make an appointment fir bloodwork and explained it was ordered by UofA for recent stroke. Was told no appointments available. Then was told to call at 7 am to make appointment. At 7 am I called and got a recording saying customer care was closed. I called back at 7:02 am and was asked if I could make it to the lab at 7:15 am. I explained I would be a few minutes late because the lab was 12-15 minutes away . I was told to call immediately when I got to lab which I did. The person told me to go into lab at 7:52 am which I did and checked in. The lady at counter asked if I had an appointment and I said I did. Nobody told me I was put in as save my place. I was told to have a seat. I watched at least 5-8 people who came in as walk ins who were called before me. When I finally realized to watch the screen I saw my name was listed on the bottom as a walk in. It was 8:53 am when I was finally called in to get the bloodwork done. I also should have mentioned in this story that I did try to book online and there were no available appointments untill March 9th. This system was very unorganized and failed.
s	shelly carson on Google ★ ★ ★ ★ ★ I called today because my requisition was sent to one location but when I went to online book, that location didn't have any appointments available for another week, so I booked at another location with a closer available date. When I called to get the requisition sent over to the new location, the central customer service rep said "no I don't think they do that. Get your doctor's office to resend it to another relocation" I asked her to please ask. The person on the phone I was transferred to said they could only do it if I gave them the fax number of the location. So while on the phone with them I googled it and gave her the fax number. Not very helpful in my eyes.
R	Ray Of Light /Rayo de Luz on Google ★ ★ ★ ★ ★ I had a really good experience at DynaLife. The employees were helpful and friendly, and I didn't have to wait for too long at all. Thank you DynaLife employees for trying your best, and keeping the show going regardless of the inconveniences going on because of the Covi. You all rock. ‼️‼️‼️??❤️❤️???
B	Bradley Biamonte on Google ★ ★ ★ ★ ★ Dynalife Labs makes a point of telling potential customers that an appointment is recommended to reduce your wait times. My experience however has never supported that assertion. Today for instance I had an appointment for 10:20. A time that came and went like the seasons of the year. Others who were waiting and inquiring about wait times were told that not even the 10 o’clock appointment had been seen yet! If there is no ability to HOLD an appointment then you should not TAKE appointments as Seinfeld once pointed out to a rental car employee.
M	Michelle Mackness on Google ★ ★ ★ ★ ★ Had blood draw done in August 2021. Just found out that my specimens were not handled properly by Dyna Life and cancelled. Documents sent to my doc's office said the lab was to call me and let me know. No one called me. I called Ft SK lab, they said call base lab. I called base lab, they said call Fort SK lab. Terrible. Can't do their job: cannot process specimen properly nor can they communicate their error to their client. Would give zero stars of I could.
L	Lindsey Do-it on Google ★ ★ ★ ★ ★ Staff is friendly however their online walk-in app is not used properly. I went to the door and was told to sign in using the online walk in app. I signed up for the walk in wait time and waited an hour for the text to say they were ready for me. When I got the text I went in and was told to go back and sit in my car for another hour for another text.Very disappointed. 2 hours wasted and I still haven't been seen.
R	Romhel Saculles on Google ★ ★ ★ ★ ★ FYI, this is not a collection PCC (centre). But it does exist! You are definitely able to drop off collection samples via 102 street floor level. People there are super nice and friendly =) If you are looking for a collection centre, there is one very close by on Jasper avenue and 104 street in the Standard Life building.