Dupont & Dupont Honda Gatineau
4.5/5
★
based on 8 reviews
Contact Dupont & Dupont Honda Gatineau
| Address : | 1255 Rue Odile-Daoust, Gatineau, QC J8M 1Y7, Canada |
| Phone : | 📞 +898 |
| Website : | http://www.dupontduponthonda.com/ |
| Categories : | |
| City : | M |
|
S
|
Sue Viau on Google
★ ★ ★ ★ ★ I went in for maintenance on SUV Touring and Stephane explain all the details they did for my SUV service.
With a great smile.
Thanks again
Sue Viau
|
|
G
|
Gabriel Solomon on Google
★ ★ ★ ★ ★ Pleasure to work with before sale, not so much after the sale. Poor communication post purchase. Was told by the sales person I would receive $300 off purchase price because I'm from out of town.
After purchasing from the sales manager (different person) I was told "I'm not sure why they'd say $300 off for out of towners", and that's it.
Bought it anyway, thinking I could deal with it after.
A week later after some emails exchanges, I was offered a free oil change instead of the $300 off, because the "house won't budge on that $300". This is coming from a seasoned salesperson who I would expect to know the policy better.
I live about 40 minutes away, so this isn't worth my time. After attempting several negotiations with the sales person, communication has stopped (no response on their part).
I would also like to add that a side part of the front fender was not clipped as I was told it would be. We agreed the slight crack in the front grill could be overlooked for a slightly lower price.
Something I overlooked was the number of KM written on the purchase agreement by the dealer. It read 75000km, when in fact the actual mileage on the car was past 75500km.
So I was shorted about 500km on my 1700km warranty because someone at the dealership rounds off measurements to a wildly inaccurate degree, or it was just overlooked.
So to sum up, good experience initially. Very nice people. Very poor telephone and email communication post purchase. The car works well though.
|
|
B
|
Becky M on Google
★ ★ ★ ★ ★ Terrible experience. Drove 40 mins to Buckingham to test drive and purchase in full cash a Honda civic. Salesman couldnt even remember if he spoke to me by email or phone. Had the wrong car selected (but we were still open to view). When I told him what I was looking for pay he said sorry someone needs to pay taxes, good luck finding something like that. I showed him what I had saved from other Qc dealerships in the area same exact year, make, model 10k less kms for a lesser price. He kept saying this isnt the same car. And I read out all the details. When I said its blue he was like "see, I told you it's not the same". But we were standing in front of the blue car he picked out as the wrong car. Took my business elsewhere, got the car for the price I wanted from another Honda dealer and bought it the same day. Very disappointed.
|
|
C
|
Chad Dey on Google
★ ★ ★ ★ ★ Michel Girard was my sales associate and he either lied or didn’t know anything about the car he was selling me. After I put my deposit down I inspected the paperwork at home and realized the information about the car was completely different than what he told me. Sent him several emails with no response. Finally got my refund and bought elsewhere!
|
|
N
|
Nick B on Google
★ ★ ★ ★ ★ Be careful of your personal info here. I once reached out to them by email to ask about a used vehicle, shortly after I found that my contact info had been sent to 40 other customers by Sylvie and I was emailed the contact info of other customers. I have contacted Sylvie and asked to have my personal info removed but it is more than a year later and I am still seeing emails where my contact info is being sent to 40 other people and I now have the contact info of 40+ other customers of this dealership.
|
|
D
|
Derrick Jolicoeur on Google
★ ★ ★ ★ ★ We bought a new Civic at the dealership last week. We drove from Orleans because their price was competitive. The sales experience was great, and they did not pressure us to buy unnecessary services and warranties. Shortly after we picked up our new car, Mr. Boudreau, General Manager, followed up with a call to ensure that we were satisfied. I would highly recommend the drive from Ottawa to visit this dealership.
|
|
B
|
Bruce Smith on Google
★ ★ ★ ★ ★ Everybody I met here was exceptionally customer oriented and helpful. The delivery process was open and friendly and the condition of the used vehicle I bought exceeded my expectations upon delivery. I would take the 40 km drive back here in future to buy from Dupont & Dupont again. I recommend this dealer for new or used vehicles in the Ottawa/Gatineau area.
|
|
A
|
Alin Ungureanu on Google
★ ★ ★ ★ ★ First time buying a car without pressure. Sylvain gave us all info to make the purchase easy.Thank you Team Honda Dupont & Dupont.
|
Write some of your reviews for the company Dupont & Dupont Honda Gatineau
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Car dealer, Car repair and maintenance, Truck dealer, Used car dealer, Used truck dealer, Car finance and loan company, Honda dealer,
Nearby places Dupont & Dupont Honda Gatineau
