Ducharme Motors - Bonnyville
4.5/5
β
based on 8 reviews
About Ducharme Motors
Business Hours
- Hours: Sales Monday8:00am - 5:00pmTuesday8:00am - 5:00pmWednesday8:00am - 5:00pmThursday8:00am - 5:00pmFriday8:00am - 5:00pmSaturday9:00am - 3:00pmSundayClosed
- Hours: Service & PartsMonday7:30am - 8:00pmTuesday7:30am - 8:00pmWednesday7:30am - 8:00pmThursday7:30am - 8:00pmFriday7:30am - 6:00pmSaturday9:00am - 5:00pmSundayClosed
Contact Ducharme Motors
| Address : | 5714 50 Ave, Bonnyville, AB T9N 2K8, Canada |
| Phone : | π +78878 |
| Postal code : | 9 |
| Website : | http://www.ducharmemotors.com/ |
| Categories : | |
| City : | N |
|
J
|
Jamie Bilyk on Google
β β β β β Top notch dealership. Very knowledgeable and honest. Byron went above and beyond to make sure my vehicle was prepped and ready for pick up on time. He took the time to go through everything with me and set up the apps ensuring I was aware of everything before I left. Awesome experience and worth the drive!
|
|
R
|
Raymond Cowell on Google
β β β β β Tracy sold us our brand new Outerbanks Ford Bronco; what an amazingly positive experience it was! Our Finance rep Kayla was informative and went over all the different options Ford has and recommended various levels of service. Kayla was clear and concise and we felt well informed. Tracy not only took the time to make sure we were taken care of every step of the way, she sat with us in our new vehicle going over all of the new and exciting features and additions. She checked in on us that week asking if we had any issues, problems and how we were enjoying our new ride. After receiving the runaround from other dealerships regionally, it was refreshing to get such transparent and caring service. Service is what makes the experience and Tracy's was professional, communicative and caring. HIGHLY RECOMMENDED!!!
|
|
M
|
Minolo on Google
β β β β β After all the vehicles I've bought from Ford, and run ford on site. They turned me away from pumping up my tire...
Sure, go pay for the pump at a station. Just needed enough air to make it til morning and my compressor is on the fritz.
Disappointing
|
|
S
|
Sandy Smith on Google
β β β β β So they helped me out with flat tire near the end of the day, too close to closing so they didn't fix it but they changed it out with my spare. That helped me out a bunch, they didn't charge me.
A week later I went back for an oil change because of the no charge tire change. That took 3 hours of my day, including the half hour wait to start.
Could not offer me an explanation as to why that took so long.
|
|
H
|
Hannan Lambert on Google
β β β β β My DEF system malfunctioned at only 4 months of use. I took it to Ducharme because Zarownyβs wouldnβt even give me the time of day. With a mess up with parts order it took TWO weeks to fix my truck! Also I told them to do an oil change more than once while it was sitting there. Of course I get it after two weeks of waiting and the oil change was NOT done. Living in a rural area itβs annoying to try to oil changes because they are over booked and it takes so long. Now I am at Team ford in Edmonton trying to get this oil change done and itβs a two hour wait. Seriously I am NOT impressed with ford service at all. This has been incredibly inconvenient!!
|
|
U
|
Unhappy Customer on Google
β β β β β I made an appointment a week in advance telling them what recall work I needed done and when I got there, not only did they only fix 1of the 4 recalls but asked me twice why I hadn't taken it to another town's Ford dealership as well as showed me how to fix one of the recalls rather than doing it themselves. I will be taking my business elsewhere. If I could write a review without highlighting a star I would. I'll also tell my friends and family, bad word gets around just as quickly as good.
|
|
B
|
Bradly Kerscher on Google
β β β β β I wanted to take a couple of days just to let this one sink in. I was waiting for some secret issue to reveal itself, because everything just went a little too smoothly... BUT, everything is still perfect.
Nothing short of a flawless experience. I have a lot on the go at all times and everything that I needed done, got done. Everything that we verbally agreed to, was present and accounted for.
I can't thank these fine people enough and having owned more than a dozen Ford pickups, I have had every experience under the sun over the last decade of owning them. Very happy with Ducharme and plan to order and purchase my next Super Duty's from Tracy, Shawn & Cindy.
Thank you guys very much! This truck is flawless and so were all of you.
|
|
R
|
Riley Fiddler on Google
β β β β β Ducharme motors did a rim and tire package for my old car the transaction went smoothly Wyatt one of the parts advisors was very helpful and found me exactly what I wanted and everything showed up in two weeks just like I was quoted. The service team took great care of my car and got everything done in a timely manner even short staffed! Will never take one of my vehicles to COLD LAKE ford ever again(bad experience) they could learn a thing or two from this dealership!
|
Write some of your reviews for the company Ducharme Motors
Your reviews will be very helpful to other customers in finding and evaluating information
Nearby places in the field of Ford dealer,
Nearby places Ducharme Motors
