Dryland Marine Sales & Service

Been a customer for years, great guys. They have always gone the extra mile to make me happy.

Great service, they know their stuff. Cant say enough about how good the service is compared to other shops. Dryland all the way!

Have been going to them since 1993 for all my marine needs. Always received prompt professional service. I’m a bit of a perfectionist and have never been disappointed. Worth driving to Port Perry if l need anything.

worst customer service i have ever encountered in my life. told me i was fired as a customer and hung up the phone because i bought a coupler for my boat at another marina because it was half the price as dryland marina. i was calling to buy a boat alignment tool and was told to go back to the guy i bought the part from because he will not sell me one because i did not purchase a coupler from him i guess its because im not rich and didnt want to get stuck with a 2500 bill im not worth having as paying customer STAY AWAY. a guy named joe is the biggest baby and a rip off i think he was just mad because i didnt take my boat there for a 2500 dollar bill.DO NOT TRUST THIS BUSINESS. ive never in 30 years have seen a company tell someone they are fired as a customer because i purchased a part somewhere else because it was half the price do not believe other reviews that people have wrote they can not be true after what i experienced there i am shocked how they can call this a business. and this is not the first time ive gone there to purchase parts 3 weeks befor i spent 350 bucks on other stuff im not a customer who doesnt purchase things im just one who doesnt like getting over charged and i guess they dont like those kind of customers. and also to add i have a problem with my boat being the coupler they wouldnt help me out in the smallest way wouldnt say a word just sorry we need to look at it for its going to cost 350 and 100 to pull the stern befor they even find the problem i was 450 no thank you long story short stay clear and find another marina im not saying they will rip you off or you will have the same thing happen to you but if your willing to pay 450 for someone to look and things you can look at with your own eyes be my guest i wish they had a minus so i can give them minus 5

Just giving all potential future customers a heads up..... I recently went to Dryland marine in Richmond hill (Oak Ridge's) to have a seal kit replaced on my Sea star hydraulic steering. While speaking with the owner Sal I got a good vibe off him, trusting he knew his stuff and was going to be fair with me on pricing. So going forward I mentioned if he could also do an oil and fuel filter change along with a lower unit oil change. A task I normally take on, but he seemed reasonable and I like to give businesses to small businesses if possible. Well I get a call from him 2 days later that he was going to replace the entire Sea Star because there is a small pit on the far side of the piston (Cost -$1200 plus labor). On the phone he is try to scare me into replacing the unit saying it was not safe to operate with my family. The worst case scenario would be me filling the line with more oil. I tell him I will be by on my way home for work to take a look at it. The pit on the piston is 1/2" from the left side, even if I cranked the wheel all the way to that side it was still an inch from touching the seals. I show this to Sal, the owner who is working on the project, and he is trying to backpedal his way out of the ordeal. Right there I should of backed my truck to the boat and got it out of there, but I didn't. We both agreed that a seal kit would be the best option. A week later I get a call to come pick up the boat and settle up. I take a look at the work order and the number at the bottom $1412.50 hst inc. I tasted puke in my mouth. He goes ahead and gives me a $225 break on labor because he said the Hydraulic steering didn't take as long as he thought. I then confront him and part pricing because I was going to take this project on myself but I didn't have the time. His response was that he didn't have the time to talk to me about this and told me to pay or he wasn't releasing the boat. I proceed to pay him $1158.25. This is the breakdown I put together as a result of doing a little research after the fact: Fourstroke Oil, Lube, filter, fuel filter & lower unit oil change labor include $240-$290 Many marine mechanic will charge this. Seal kit $120, Hydraulic oil $30 Retail prices (he would get a 20% discount on all parts). I would expect him to make money on parts so retail price plus 25%= $187.50 Labor for Sea Star say 2 hours even though I seen it done on you tube in 22 mins. 2 hours@$88=$176 So I would expect a bill for approximately $650 and it wouldn't be a steal but fair pricing. The money Dryland has into this project is $180 of parts & a realistic hour count of 3hours of general mechanic that he is paying $30 an hour. =$270 - $1225= $955 of profit. Maybe this is why his brother Joe is on Holidays for the past 2 weeks. I run a seasonal small business as well, and I am aware that everyone needs to make a dollar but to deceitfully make money by lying to your customer base about changing out parts that will still work and jacking up pricing without warrant is upsetting. I hope Joe and Sal enjoy their holidays because one day that junk yard they call a shop will be gone.....

Joe and Sal at Dryland Marine have been servicing my boat for many years. Because I lived in the same community as their Oak Ridges shop was located, I went there initially for convenience, but since I was so satisfied with the service and advice I received, I continued to go there for all kinds of service, repairs, replacement parts, supplies and regular maintenance. This past season my 17' inboard outboard started taking on water. Sal performed some minor temporary leak prevention repairs that allowed me to safely use the boat for our scheduled two week family vacation until it could be delivered (by Dryland) to a hull repair specialist recommended by them, rather than leaving it to me to do the research and take a chance with someone I didn't know. Now that they've moved, I'll miss the convenience of them being across the street but will drive to Port Perry when I need them, cause I know what I'm going to get.

Phoned on Wednesday and was told to call back the next day with a vin to order parts. Totally understandable. Called back the next day and was told they are to busy and can’t order parts as there are only two of them working..... I would not recommend them to anyone.

Was looking for a place to store my boat for the winter, Dylan came in clutch with very reasonable pricing for winterizing and storage, will update in may after I get my boat back, but they were super friendly and hard working, would definitely reccomend