Dropbike Haven - Kingston

1.7/5 based on 6 reviews

Contact Dropbike Haven

Address :

Kingston, ON, Canada

Website : http://dropbike.ca/
Categories :

Kingston, ON, Canada
z
zhang chi on Google

UNABLE TO END TRIP EVEN ITS NEVER UNLOCKED
U
Umesh Kumar on Google

Super convenient and easy to use in Waterloo! A lot more affordable than renting a bike for a semester.
H
Hugo Costa on Google

This is simply horrible. Awful bikes and terrible app. Just can't end a trip I couldn't take. It deserves no stars. Their costumer service doesn't exist. Stay away!
A
Alyssa Campbell on Google

2 terrible experiences, both app related. Do not recommend loading any of your money. Kingston should look to Bixi Bikes as they know what they're doing.
A
Animesh Bhalerao on Google

Would have given less than 1 star. I unlocked a bike that was broken, locked it back in a couple of minutes and still cannot end the trip. App is buggy, do not give them your money.
s
shadi taghavi on Google

The bikes and the app itself are unbelievably in bad conditions! I aimed to used these bikes 3 times, the first time there was a problem with the app that it was not able to unlock the bike and I had to try 4 different bikes to be able to ride. The second time the app assumed that the bike was unlocked and started the trip but the lock was not opened, I could not even end the trip because the application thought it was unlocked. The third time I was able to unlock the bike but the wheel was broken or something that I could not even ride it, so I immediately ended the trip and of course I was charged for the whole hour! And there is no number to reach them to report anything. I had to reply to the email that I sent the previous time and wait a couple of days until they respond back.

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