Downtown Medical Clinic Calgary - Calgary

Dr. Osato Egbagbe is very compassionate and caring. Her thorough diagnoses and examinations make me feel safe and well taking care of as a patient. The front desk staff is nice and she is always smiling even the clinic tends to be busy.

I went to this clinic twice and both times I got to see the doctor exactly on the time it was scheduled. In other clinics I've visited I always had to wait at least 10 min or sometimes 20 min for my appointment. And their online booking system works very well too. The response is very quick so it's really convenient to book an appointment. The front staff is friendly. Dr. Osato Egbagbe is professional and assured. She made me feel that my issues would be taken care of and no need to worry. I have registered in this clinic and will visit again if I had any problems.

I have great experience with booking appointments and visits to the clinic. Dr Osato is very professional and address all questions and concerns I have had. Nafi at the reception is very friendly and helpful and accommodating.

This is a truly disgusting office. Feels dirty inside The staff is incredibly unfriendly For a strange reason the receptionist stated the same thing 6 times before I left the office. Very simple. I asked a question. She said I needed my doctor's history transferred to them at the downtown clinic. She said we're going to have a problem and repeated herself a half dozen times like she was a robot caught in a repeat loop. I'd have fired her on the spot if I was her manager hearing that unintelligible conversation.

Great location, staff is friendly and the physician( Dr Osato) is very knowledgeable and thorough. Also the biggest plus is no waiting time for appointments. Previous family doctor had to wait a week to get in an appointment. Here its quick!

I required a physician in Calgary and am so glad I chose Downtown Medical Clinic for its spectacular location and supportive reviews! Dr. Osato delivers a professional, swift and thorough approach every single time. The combination of in-person or phone consults and efficient messaging service ensures that concerns are approached timely and with diligence. A special mention goes to the medical office receptionist Nafi as she is compassionate, professional and caring even when dealing with sensitive and emotional topics. It fosters a sense of trust that echoes all through the clinic. Thank you!

I can’t even express how upset I am. It’s very sad that clinics and doctors like these still exist! First of all, you have to wait for a doctor for at least half an hour in a room. Which is upsetting because I’m a busy person. But that’s all tolerable. What upsets me is a complete ignorance and incompetence of Dr. Egbagbe. I’m a pregnant woman and we found out that one of my hormones is insanely low, almost zero, which made me very concerned about the health of my baby, because my body could just abort it... The doctor was very ignorant and unsympathetic, just “dropping the bomb” and trying to leave as fast as possible (probably to see someone else, you know how they get paid based on the number of patients they serve). I told her that we also have an ultrasound results to go through, after which she just read what was written on a form by a radiologist from Mayfair. Didn’t give any comments on that. I also asked whether I need to see any other specialists regarding my pregnancy, and she said “none that I’m aware of”. Very knowledgeable specialist?? After i insisted, she told me that I have to book another appointment to discuss that!!! This is a person that doesn’t care about her patients, has no knowledge, and cares only about her paycheck. Today I called the receptionist to ask her to send me my new blood check results. She refused to do that stating that I need to talk to the doctor first. I said that I’m not interested in talking to her anymore and not going to use their services. However, I needed my results that were really important for my pregnancy ASAP. She said that she’ll have to ask the doctor for a permission. I said ok, and asked her to call me back if there is a problem because I need the results NOW. It’s been 3 hours and I haven’t received anything, no results, and no call either. Avoid this clinic if you care about your health. Especially pregnant women!! I went to another clinic and they did their best for me and I’m very happy.

After reading multiple reviews online, I was a bit skeptical about visiting the clinic but honestly, I had a great experience. The receptionist was friendly, polite and very accommodating. The doctor was so easy to talk to; she took her time to give explanations where needed. I will definitely continue making use of their services. The location is also a plus for me.