Doug's Property Grooming

Pricey way above 3 other quotes

If I could rate this company a 10+ star I would. Very professional company and they do an exceptional job every time!

Quick, reliable, and did an amazing job. Great rates and highly recommended!

We really appreciate the service and commitment to excellence we receive from DPG. They are friendly and polite and the property always looks great. It's a pleasure working with them. Jackie KOA Brighton

Unprofessional, Not Responsible for Damages to Property, Caused flooding Hired to aerate property, young man and woman showed up, to access backyard they had to move lawnmower and extension of downspout to eavestrough. Spoke to them both asking if any problem getting machine in backyard while I was on back deck, said no problem. Went back inside as I had painters at my home. Came outside later saw they had left, that night heavy heavy rain, water came into house, insurance sent over people to investigate, saw lawnmower and extension on neighbours property, downspout had four cracks in it. Due to heavy rain and water pouring down side of house and not away water came inside. Phoned Doug to let him know, said he was away would follow up, called me said he spoke to staff and they would have put back my extension, lawnmower and his staff would not lie because if they caused a problem they would be fired. Explained gave no reason to call or lie and he needs to come to house and investigate himself, Doug said they told me they did not aerate your backyard, not speaking to you further and hung up in my ear. I have never dealt with such a unprofessional man as Doug and been in customer service for over 40yrs. I ask this of Doug, why when I hired your staff to aerate yard and they told you they did not, why was that not questioned. Do you think maybe because they knew they damaged my property and left?? 2nd question, if its your companies reputation on the line would you call up a customer who you knew was upset enough to call you and insinuate they are liars over the cost of a $15.00 extension to a downspout. I thought I was doing the right thing bringing it to your attention. Just shows you anyone can start a business, doesn’t make them a professional

Beware, beware, beware! These guys are the worst snow removal company you’ll find. If you hire them it’s like watching your money get buried in snow. If they even bother showing up at all, prepare for excuse after excuse and a driveway that would make any snowmobile trail look clean. They won’t show up when they deem the snow not deep enough for them to waste their time with - but - then have the brass to ask for extra money when the snow is too deep for their liking. I kid you not. Beware!