Diwan Arabian Cuisine and Lounge -Shisha lounge - Calgary

we had the most amazing gathering few days ago and everyone loved the food; delighted to plan my party at your location. Amazing people , amazing Chef& wonderful waitress Thank you

Their service was pathetic and on top they were rude. Yesterday (12-May-22), went to have sheesha at this resturant for the first time. After recommendation from the serving lady, i ordered the premium sheesha. More expensive than their regular ones they had. It took sometime for the guy (responsible for sheesha) to bring it over. Usually after sometime, the guy should come over and refresh the coals himself but here i had to request the serving lady 3-4 time if she could ask the guy to come over for coal change. We waited for almost half hour after requesting but the serving guy did not have the curtesy to come over and excuse himself. I could see that he was noticing our table but everytime decided to turn his back. So eventually we were fed up and decided to leave. After paying at the counter, i went to have a word with the serving guy and ask him what was the reason for him not coming over to refresh the coals and his pathetic excuse was, and in a rude manner he replied that, there are new customers coming in, who he needs to serve sheesha so he was saving coals for them and that he did not have any for us. They deserve 0 star for being rude to customers. Never going back again. This was the first and last time. So if any of you decide to go there for sheesha, please make sure before ordering one to ask and double check that they will refresh the coals for you or you will be disappointed and leaving the place earlier than expected. With reference to your reply You should ask your serving guy about being unreasonable. And also go ask your serving lady why was she constantly being apologetic about the service or was i imagining that too. By the tone of your reply, i believe you are the same person who had served yesterday.

Request to the owner I’m a regular customer and brought 20 of my work colleagues to enjoy food and entertainment. I’m sorry to say that your waitress services were terrible. They didn’t know what they were serving to whom, who ordered what After we were all done eating three of my friends got their food 30 minutes later.

We ordered the chicken pizza which was uncooked and tasted really bad. They charged us $11 for fries when in the menu it said only $4. When I asked her she said we didn’t specify the size so she brought full size without asking and included a tip in the bill. Overall, the food and the service is really bad. They didn't even inform us when the kitchen was going to do the last call. Won’t recommend it.

Service is always great and they play the Flames playoff games with sound on. Such a great place to relax and rewind after work. The lady killer flavour shisha is awesome and a must try!

Middle Eastern cuisine in the heart of downtown Calgary. Excellent service, but the food was too salty and beef felt dry.

The beef plate hit the spot. Ventilation is awesome. Way better than most other shisha places. Good vibes and good servers there. Super friendly and worked extremely well on game night. You can't beat the price for shisha there. It's good and cheap!

Amazing food, excellent shisha, and a wonderful atmosphere. Great people and great service. It’s very clean and a great value for city centre. Presentation is also out of this world and same goes for quality. Highly recommended!!!