Digitech Payments
4.3/5
★
based on 8 reviews
Contact Digitech Payments
| Address : | 1117 Sainte-Catherine O #326, Montréal, QC H3B 1H9, Canada |
| Phone : | 📞 +879889 |
| Website : | http://www.digitechpayments.com/ |
| Categories : | |
| City : | B |
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Barry Jones on Google
★ ★ ★ ★ ★ When we first came into contact with Digitech payments we were experiencing constantly irising merchant fee costs from our provided. Although it took time to be convinced that Digitech payments would be the right company to switch to, we did and we could not be happier. Immediately our monthly cost decreased by $300.00. The use of the Virtual Terminal through Converge has been a great way to receive payments through the credit card management system. Our usage has increased drastically through the pandemic, but even with this increase in usage, after 3 years,, our monthly cost is stilly lower than it was with our previous provider. Thanks to the customer service representatives that have supported us and to our current relationship manager, Alice Cass. The service is not excessive and suits our needs 100%. Thank you Digitech payments.
Barry Jones
Business Manager
Christian Counselling Services
Toronto, Ontario
Canaa
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Lindsay Rouse on Google
★ ★ ★ ★ ★ Digitech has been wonderful to work with. After having a negative experience with a competitor they won me over with their quick and attentive customer service. The unbeatable rates are great too! I look forward to growing my business with them as my merchant processor.
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Miles Bocknek on Google
★ ★ ★ ★ ★ There simply aren't enough words to describe how wonderful Caroline was in helping us get started with Digitech. She really went way beyond the basics to help me get up and running with them. I highly recommend them and Caroline in particular. Thank you so much for making the transition so easy and painless.
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Tina Casciato on Google
★ ★ ★ ★ ★ Our entire experience with Howard and his team has been fantastic from start to finish. Everyone is friendly, extremely accessible and very helpful. They have made this transition process a breeze and saving us money at the same time! Thank you!
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Catherine Bratton on Google
★ ★ ★ ★ ★ I was hesitant to switch to a different company for my merchant services but Maria at Digitech was there to help me every step of the way. She got me a fantastic rate that will save me lots of money. Maria followed up after to see how things were going and if I had any concerns. Awesome service, would recommend to anyone. Plus they are from Montreal so you are doing business with a great Canadian company.
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Team Capoeira Bamba on Google
★ ★ ★ ★ ★ your employee Michael Ellis needs some serious training in learning how to talk to potential customers.
Good for you Michael, for hanging up the phone on us for not having the documents you requested. We are in the business of providing a service to OUR clients, not finding information for YOU. So excuse us if we've been busy, but that gives you no right to hang up the phone on us, especially when you are trying to gain a new customer (which we were willing to become once we got the information you needed.)
needless to say, you can be sure others will hear about our interaction with you. Have a great life!
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Narendra on Google
★ ★ ★ ★ ★ There was a issue going on for long and not getting resolved due to no proper communication coming from Representatives of Digitech Payments. However when Sophie Rau, Merchant Support Manager from Digitech stepped in, it was a wonderful experience while talking to her in resolving the long outstanding issue. She is kind, considerate and with positive attitude willing to take one step forward in resolving the issue. We really appreciate indeed the positive efforts made by Sophie. Thank you very much Sophie.
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Myrna Dingman on Google
★ ★ ★ ★ ★ I have been working with Jon from Digitech switching merchant services. I also was very hesitant to switch, no one likes change! Jon has been amazing throughout the switch getting me great rates, and also making sure my equipment is meeting my needs and helping me to upgrade as needed. He has been very attentive ti my emails and patient with all of my questions and concerns. Great service and no issues as of yet. Would gladly recommend to anyone in the industry. Thank you!
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