Diamond Delivery - Kelowna
3.7/5
★
based on 8 reviews
Contact Diamond Delivery
| Address : | 2805 Acland Rd, Kelowna, BC V1X 7X2, Canada |
| Phone : | 📞 +7 |
| Postal code : | 1 |
| Website : | http://www.diamonddelivers.com/ |
| Categories : | |
| City : | X |
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Lee J Callow on Google
★ ★ ★ ★ ★ Easy to book transportation of goods, fair price and good communication. Delivered as described. Chilliwack to Kelowna.
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Kiki Smith on Google
★ ★ ★ ★ ★ I have used Diamond Delivery In Surrey for years always a great experience. Customer service is exceptional!!!!!
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jess ducharme on Google
★ ★ ★ ★ ★ Contacted the Kelowna branch and spoke with the manager Brandy and she was a saint. She took the time to meet with me and discuss even the smallest of details. Diamond delivery has my business!
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Serge Dosanj on Google
★ ★ ★ ★ ★ I’ve been to many companies and I can say Diamond is the very best. Brandy and Jennifer are my angels. Always helpful with a smile. The drivers, the management and the loaders are polite and helpful. The company delivers my products all over BC and also provides pickup at affordable rates. Want the best, go Diamond ?
Poppadoms recommends Diamond Delivery ?
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Parker Loveday on Google
★ ★ ★ ★ ★ Possibly the worst customer service I have ever received. The item delivered came severely damaged. After months of waiting and zero communication my online claim has received no clarification. I have called their main office in Surrey and still nothing
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Mark Henderson on Google
★ ★ ★ ★ ★ Worst delivery service i have ever delt with. Along with Day and Ross delivery. Avoid these companies. They have no care about you are your product.
I am still waiting on a package that is now 2 weeks late. I paid extra for speedy processing and delivery.
They contacted me on the original day telling it it would be there at 12:17. So i cam home early to sign for it. Bit never showed up. I spent 45 min on hold to finaly talk to an operator who just said the new day is now may 6. The original date was supposed to be April 26. May 6 arrived and passed with no package or updates. So my wife called and waited about 30 min to final get an operator that tells her it is sitting in Kelowna and have no plans on shipping it until monday May 9th. She comfirmed that it arrived in Kelowna May 3 and has bin sitting there.
So even with epress option they still let my 2000 dollar tv sit. I orderd this well in advance for a Birthday gift. And now a week past the birthday and the give is no where.
Disgusting
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johnny dhillon on Google
★ ★ ★ ★ ★ Absolutely terrible service and company to deal with. My dough mixer for my business came damaged and I had to pay thousands to get it repaired. They did not care about the issue and try to resolve it and the customer service was so bad that I even got hung up on while I calmly tried to discuss the matter. I contacted the BBB and they got no response from Diamond Delivery. So this has hurt there score but shame on them for deciding to ignore this. Please don't use these guys.
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Erik on Google
★ ★ ★ ★ ★ Supply chain issues or not but this is about the worst customer service I have experienced ever. We’re supposed to deliver 7 pallets of equipment and only 6 arrive. No communication or whatsoever and when I inquire about when they are thinking to deliver the last pallet, they say we can’t deliver it unless you have a forklift because it’s too big to get off the tailgate.
Will never recommend this business as their dispatch communication and understanding of customer service is next to zero.
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