Design, Granit et Quartz

Super bon prix et service ??

Service personnalisé et impeccable! Quand on a l'impression qu'un ami vient nous donner un coup de main, avec un main de maitre!! Merci Sami!

J'ai fait affaire avec cette entreprise pour des comptoir de granit et j'en suis plus que satisfaite. Service super rapide , excellent prix très compétitif et l'installation rapide et professionnelle.J'ai eu mes comptoirs en huit jours seulement quand chez Rona on ne pouvait me garantir que je les aurais pour Noel ( 4 semaines et demi ) et pour beaucoup moins cher. Je recommande cette entreprise à tous.

Après avoir visité quelques magasins pour un comptoir en quartz, nous avons choisi Design Granit et Quartz. Non seulement le travail accompli est impeccable, nous avons reçu un service personnalisé de grande qualité. M. Sami Riahi est compétent, flexible, disponible et très gentil. Nous sommes tout à fait contents de notre comptoir et recommandons fortement Design Granit et Quartz.

Service exceptionnel du début à la fin, autant par Joanie, Miriam, Sami que les 2 installateurs. Le prix était de loin plus bas que les 5-6 autres endroits où nous avons fait faire des soumissions, à Mtl et sur la Rive Nord. Comptoir de quartz (vicenza callacatta) impeccable, livré en 5 jours. Installation sans problèmes, service très professionnel. Je vous les recommande sans hésiter ?

Excellent Salesman seemed very progessional, Wait.to you see the after service complete 0!! I installed 1 and 1/4" caesar stone counter, never polished correctly and replaced part behind stove with a chinese 3/4" and this after waiting 3 months?

Originally I gave this company 5 stars but it is with great regret that I have to change this. To preface my comments below, I just want to state that our initial and subsequent meetings with the owner BEFORE purchase were great. The owner answered our questions, took the time to give us information on the different grades of granite and even went to look at the 3 slabs we had chosen. Now, however, we're wondering if the slab of granite we chose was an inferior grade or was the manufacturing and installation of the counter faulty . Our counter was installed less than a year ago (approximately 7 months). After the installation, we were surprised that the owner never came to check the work, and see if we were pleased. There were issues with the installers. A couple of weeks after installation, we noticed a fair size chip on the edge of the counter near the pantry, plus some pitting in other areas. Needless to say we were devastated! We had waited 30 years for our dream kitchen. We called the owner repeatedly to come and look at it, to tell us what he can do to repair it, as well as to discuss other small concerns. At first he told us he was extremely busy and would come when he had time. We never heard back from him. After several texts and more phone calls, he finally responded and said that he would send someone. We told him we'd rather wait for him to take a look at it first, to tell us what he thought before sending someone. We told him that we trusted him implicitly and would wait for him to drop by. He never came. It is now months later, and our repeated phone calls have been ignored. The kitchen cabinet manufacturer (who had recommended this granite manufacturer) even called from our home, and was told that this is not his problem, he doesn't do repairs, he has no time, and insinuated we expected him to do it for free. Payment had never even been discussed. With this granite company there is no customer service after installation and payment, or concern about customer satisfaction. We blindly trusted the owner and are extremely disappointed. There is no reason that a chip or pitting should happen after less than a month. Our hope is that he will read this and do the honorable thing. We would like nothing more than to change our 1 star rating back to a 4 or 5. Make sure you ask about after purchase and instillation customer service, as well as a guarantee before dealing with any granite company. Even get it in writing. Granite counters cost thousands of dollars. All customers want is top quality manufacturing, installation, and after purchase service.