Cupboard Brothers Cabinet Factory

Name: Cupboard Brothers Cabinet Factory
Address: 1333 Park St, Regina, SK S4N 2E8, Canada, N, Canada

2.1/5 ★ based on 8 reviews

About Cupboard Brothers Cabinet Factory

Meet the Brothers:

We would like to introduce ourselves as Ken Kowalchuk and Kim Kowalchuk, proud owners and operators of Cupboard Brothers, which is locally owned and operated in Regina. We have been serving Saskatchewan and surrounding provinces with high-quality cabinetry since 1993.

Cupboard Brothers is proud to be contributing to a greener Saskatchewan by making the effort to have a positive environmental impact! Our eco-friendly products give lower volatile organic compound (VOC) emissions without sacrificing quality. Our cost effective systems also contribute by eliminating waste and minimizing labour. We currently operate out of a 27,000 sq. ft facility, which includes a complete factory that builds and finishes each cabinet from scratch. Our facility also has a custom cabinetry showroom and a Do-It-Yourself showroom, featuring several kitchen and bathroom displays, as well as consultation and selection rooms. Our precision custom cabinetry and Do-It-Yourself cabinetry is both high quality and affordable for kitchens, bathrooms, offices, recreation rooms, and any other suitable location.

We manufacture our products using state of the art precision equipment and high quality materials along with professional craftsmanship. Regular quality control inspections are performed throughout the fabrication process to ensure accurate and consistent quality. We can provide you with an excellent range of products and services including professional computer-generated drawings, commercial grade constructed cabinetry, a wide selection of doors, styles, finishes, colours, and accessories, a variety of countertop styles and professional installation.

We are capable of handling any project, big or small. We supply small projects with low budgets to the elite class of cabinetry, including residential, large multi-family and commercial projects. We can also ship anywhere in Canada!

We invite you to come and visit our cabinet factory located at 1333 Park Street in Regina. We look forward to meeting you and appreciate the opportunity to discuss any of your upcoming projects!

Sincerely,

Ken Kowalchuk & Kim Kowalchuk – “The Cupboard Brothers”

Contact Cupboard Brothers Cabinet Factory

Address :	1333 Park St, Regina, SK S4N 2E8, Canada
Phone :	📞 +7
Website :	http://www.cupboardbrothers.com/
Categories :	Bathroom remodeler , Cabinet store , Manufacturer , Cabinet maker , Kitchen remodeler , Professional organizer ,
City :	N

1333 Park St, Regina, SK S4N 2E8, Canada

Best Cabinet maker in Canada

L	Lorie Baniulis on Google ★ ★ ★ ★ ★ I can not say enough good things about my experience purchasing cabinets from the Cupboard Brothers. From the first meeting to discuss design, materials and color, I was thoroughly impressed with the knowledge, professionalism and courtesy from Ken and his team. Through to completion of the project with inevitable last minute changes, the Cupboard Brothers were there to look after me in a timely and professional manner.
A	Anas Salem on Google ★ ★ ★ ★ ★ Part 1: I wouldn’t have gone with company if it wasn’t chosen by my home builder a few years ago. We are happy with the main kitchen they made a few years ago so I chose them again for finishing basement. I trusted them from their old work, but unfortunately they ware crazy nightmare! They need to name their company now Nightmare Brothers. Run away from this company and never go with them, otherwise it’s a huge regret and hassle of dealing with them.
A	Anas Salem on Google ★ ★ ★ ★ ★ Part 3: Even you can’t reach their management staff, the salesman (Darren) just talk to you that they are busy and he will tell them, they will contact you, AND NEVER THEY CALL YOU BCAK OR EMAIL YOU. What a shame this company becomes! See how they deliver this project, this board on left is to support the countertop as there is an empty volume, they put a shorter board so it doesn’t touch the countertop. A mistake in design/measurement, come and replace it, no care no response from them. They take payment from me in full before installation, they take their money and don’t care of this issue and don’t respond. Another issue, their installation guy, named Manny, he promised me and said the bottom boards of kitchen cabinets and vanity wouldn’t be installed until flooring done. Moreover he gave me his number and said call me when flooring is done and I come, cut them and glue them. He should come and complete his work. He’s like his managers, never respond to many messages I tried to send him. Even I called him, talked to him and reminded him with his promise, he said ok he would to talk his company and see, and then never reply to me or reply to my follow-up messages. I dealt with all other companies, plumper, electrical, flooring, painting, framing, I’ve never seen a terrible company like this one cupboard brother. They only have two responses of negligence or saying we are so busy!! I’m sure if I email political leaders they’d respond before this company/this company’s managers. I took hour-off of my work twice to go and talk face to face and no result. What a nightmare this company is. See the attached photos of how they deliver a project and leave you with it! I feel I don’t live in Canada where standards and customers care are important.
c	claire castle on Google ★ ★ ★ ★ ★ Currently going through a hellish nightmare with this company. Bathroom vanity and storage cabinet were supposed to be completed in 8-10 weeks. It has now been over 6 months. After physically going to the showroom, emailing, and calling almost every single day for months, I finally had installation booked. Only to find one of the pieces did not fit. Now they have taken the cabinet away with no plan or timeline when it will be returned or fixed and zero responsiveness from phone calls and messages. The responses to these reviews will say to call Ken to make things right, but in my experience, good luck getting a hold of anyone at the company, let alone Ken. Do yourself a favor, don’t walk, run far away from this company.
M	Mike T on Google ★ ★ ★ ★ ★ Only gave 1 star because zero wasn’t an option. Ordered cabinets for two bathrooms, took forever to get a quote, even longer to have them installed. The install was awful, the drawers rub against each other when opening and closing and within a month the cabinets were literally delaminating. I paid a lot for these so naturally I expected that something would be done to rectify it. Boy was I mistaken…. they don’t answer phones, don’t respond to email and going there in person only got me a bunch of lame excuses and broken promises!!! This is easily the worst customer service experience I have ever had. The advertised 10 years warranty is not worth the paper it’s written on. Do yourself a favour run, don’t walk away from this business
A	Anas first on Google ★ ★ ★ ★ ★ Part 2 Whatever you do and communicate with them, emails, calls, even taking hour off from your work and visit their showroom to talk face to face, all trials to communicate to ask them to come and finish their work, it’s useless, frustrating and just wasting of time. The only answer you get from them: 1- from the salesman: we are so busy that’s why there is no response!! (As they are only the people on the earth who are busy!) 2- They never respect clients or consider reputation or care about customers. I tried to email the OWNER Kim, for three months with emails, he NEVER respect communications and reply with a single word! Even I communicated their production manager Ed, exactly same thing, no response no reply.
A	Angela Polischuk on Google ★ ★ ★ ★ ★ Do not hire this company! After waiting 10 months for a simple kitchen redo still waiting for response from Ken. Started Reno in Feb 2021 - horrible customer service. Had to pay upfront full price b4 they would start building cupboards. After leaving multiple messages and emails no one replied as to time frame when they would be installed. Waited over 2 months past the time frame of expected installation. Then they showed up with no notice, came and left without any explanation- missing hardware, shelves and partial door fronts. Called multiple times asking when they were finishing the work and got lied to - tomorrow or this week were always their answer. Had to take multiple days off work to sit and wait for them to only not show up to finish the job. Beyond frustrating after 3 months of installation- then b4 cabinets were completely installed counter top comes in. Again no notification. Countertops installed and damaged the cupboards as well as the dry wall on the other side of kitchen. Sent multiple photos of damage and was told they would repair it. Another 2 months later - damage not fixed. Sent multiple emails, texts and voice mails. Promised that it would be fixed and we was told to pay a drywaller to come in to fix the damage of the drywall that had an extensive crack all the way up. We were sickened by the fact that they destroyed a new wall we had just paid to be done and they damaged it and expected us to pay for it! We asked for money back to hire someone else to fix the damage and was told they would. We have not heard back from Ken since. Between loss of work, time span to get the job done and stress from living in a home with no kitchen for 6 months and then having to spend more money out of our pocket to fix the damage they made I am sickened that they are able to take advantage of people and their hard earned money this way. Never got any type of apology or refund for the damages. It is now 1 year later…. Still waiting for Ken to respond.
R	Renee D on Google ★ ★ ★ ★ ★ Only chose one star because zero was not an option. Our experience started off okay, Isabel was wonderful to work with when designing the cabinets. Unfortunately after our cabinets were designed and our order was placed Isabel left the company, which I don't blame her after seeing how things are ran. When Isabel left, our account was passed to Kim, who never answered voice mails or emails sent by other cupboard brothers staff to call us back. If we physically went to the showroom to figure out what was going on, neither Kim or Ken (owners) would meet with us. Our cupboards were months late, which held up a large part of our renos. Whenever we were able to talk with someone about the status of our late cupboards nobody could give us a straight answer. There was definitely bumps in the road once install did start, and they are still not finished, 3 months after installation started. We are missing drawer slides for one drawer and doors were never adjusted. We assume at this point they are never coming back to finish. Very disappointed with everything, and strongly recommend you do not go with this company for cupboards; it was the most stressful part of a whole house renovation.