Cross Cancer Institute

Name: Cross Cancer Institute
Address: 11560 University Ave, Edmonton, AB T6G 1Z2, Canada, G, Canada

4.2/5 ★ based on 8 reviews

Contact Cross Cancer Institute

Address :	11560 University Ave, Edmonton, AB T6G 1Z2, Canada
Phone :	📞 +78877
Website :	https://www.albertahealthservices.ca/findhealth/facility.aspx%3Fid%3D6122
Categories :	Cancer treatment center ,
City :	G

11560 University Ave, Edmonton, AB T6G 1Z2, Canada

Best Cancer treatment center in Canada

B	Brooke Stevens on Google ★ ★ ★ ★ ★ I have come through the Cross Cancer Institute many times and never had an issue with the staff. Lately I have had some encounters with a young blonde lady, I believe her name is Olivia. She is one of the screeners at the front. She is extremely rude and disrespectful. I do not look forward to running in to her and having to deal with her unprofessional behaviour.
K	Kirk Dewhurst on Google ★ ★ ★ ★ ★ This place saves lives, what else can one say. My wife went through treatment here for breast cancer and the staff were friendly and courteous and professional at all times. Not everyone that goes through here survives but most do and that’s great. Cancer is no ones friend, so to take something negative and make it a positive is not easy so kudos to the staff and the work they do. My wife had both chemo and radiation done and it was a tough go at times so the staff and doctors were friendly and understanding. It’s a well lit and clean place
D	Dior D on Google ★ ★ ★ ★ ★ When I went to visit my mother with stage 4 lung cancer . One of the nurses in the screening was very rude and said I wasn’t allowed to see her and this was during visiting hours. I called the front desk 1 hour before coming and said that it was fine for me to come. After being refused to see my mom I called front desk and they told me I can come in . After that I waited to be escorted to see my mom and the nurse that did my screening came up to me and kicked me out of the building and gave me an attitude the front desk apologized and said we would deal with this nurse privately. Nurses here at screening are rude !! I would give 0 starts if I could
T	Teresa Ord on Google ★ ★ ★ ★ ★ If I could give no stars I would. From start to finish my family had a terrible experience. Once they think they have done all they can for you they throw you out and cut you off, making it impossible to have basic needs met (blood work, scans). The treatment of patients is terrible. You are just another number. Staff have no compassion and are strictly going off a script. If you ever find yourself in need of cancer care, look at other options.
K	Kerstin Boisvert on Google ★ ★ ★ ★ ★ I was treated amazingly well by all the staff and nurses at the Cross Cancer Institute where I recently received a thyroidectomy on 26 May 2022, Doctor Todd McMullen did a great job on my surgery. Thank you!!! My nurses Mara ( who is an avid gardener and showed me photos of her beautiful flowers), Margaret who is a lovely caring nurse, that has a cute dog ( St.Berna-doodle) she took really good care of me and Sandy the first nurse ever , that can insert an IV without causing me any pain is very good at making me feel comfortable, and Judy in the operating theatre was very kind and comforting just before my surgery! Thank you so much everyone
A	Agnes Tang on Google ★ ★ ★ ★ ★ Wonderful staff, very helpful and friendly volunteers. I always feel like I was in a 5⭐hotel rather than a hospital. I had spent 18 months in and out of the institute, and I look forward to meeting the nurses and staff here every time.
J	Julie D on Google ★ ★ ★ ★ ★ I had a mammogram and ultrasound today. The registration clerk was very friendly and showed me where to go. Was my first time and was anxious. The mammo tech (Amanda... I think, if I am wrong I apologize) was so sweet and caring. Made me feel very comfortable. Gail and Louise in ultrasound were very kind as well. Was a good experience at the end of the day. Thank you all...
K	Kelly Roy on Google ★ ★ ★ ★ ★ No one likes the fact that they are a patient or visiting friends and family here but this was my first appointment at the Cross , parking was pretty straight forward I had no issues there . I was met by very helpful kind staff , directed to hand sanitation and new mask area , registration was quick and easy, with again very polite kind staff , I had my service dog in training with me , everyone was super respectful that she was working and couldn't be petted, thankyou to everyone at the Institution for their great work!!