Countdown Escape Rooms Thunder Bay

4.4/5 β˜… based on 8 reviews

Contact Countdown Escape Rooms Thunder Bay

Address :

246 Cumberland St N, Thunder Bay, ON P7A 4N3, Canada

Phone : πŸ“ž +8787
Website : http://countdownthunderba.wixsite.com/mysite/about-us
Categories :
City : A

246 Cumberland St N, Thunder Bay, ON P7A 4N3, Canada
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Jonathan Koo on Google

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I wasn't sure what to expect but I thoroughly enjoyed the experience. Great work, team building experience.
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Daelle Pediny on Google

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Visited on August 14, 2021 and did The Will. Our room had numerous errors and ultimately we could not have solved the room in the way you are supposed to without randomly trying lock combinations. Staff was apologetic as we were visibly upset. My family would have appreciated a refund but they do not offer them. The Manager offered us a discount on our next visit, but blamed a staff shortage which I found unprofessional. Seems like the staff does not have enough time to do their jobs properly, so I feel for them. My full review is in the photos. I’m glad other people who have visited have had great experiences - I wish we did too!
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Greg Pediny on Google

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Went for family's first try at an escape room. Turns out the room had not been reset properly. We were left with literally unsolvable puzzles, and were refused a refund despite the fact that they did not provide the service/experience we paid for. Avoid at all costs; if your experience is negative, they'll steal your money anyway. In reply to the owner's response; there was not 'A' problem, there were minimum 4 times in which we were left with an unsolvable puzzle. Also, the "alright" you were given on the phone was an acknowledgement of your intent to steal our money anyway, not an endorsement. We were also only offered additional time after they had left us in the room for an extra 10-15 minutes without informing us. Stretching the truth/clearly not getting the full story does you no favours here.
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Dinh Nguyen on Google

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We went here for a team building and friend bonding outing. Great friendly staff and wonderful escape.rooms. we did the Throne of Dragons and did not finish in time. Great puzzle and puzzle designs!
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Ashley Davis on Google

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I have been to Countdown 3 times and have had a great experience each time. My first encounter with an escape room was with The Will which we were able to solve in time with a little help from our Gamemaster. The next two were a little trickierwith the Cabin and Survive the Night. We didn't manage to beat either of those as qe tried to do it without any help from our gamemaster. The customer service has been great each time, the place was clean, and there were some super cool puzzles in each room. I highly recommend trying out escape rooms as a family adventure, date night, or group activity.
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John Fotheringham on Google

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Really fun and different activity for families or groups. So far I have only done The Will,which is one of the easier rooms but still very challenging and fun. The rooms are very well designed and the puzzles are challenging but logical. I believe that the currently have 4 rooms and are expanding to 6. You don't actually have to escape in every room. In some you just solve a mystery. Some are quite scary and some not at all The staff are very friendly and helpful. You can ask for hints at any time although we decided not to. They will also let you know if something silly is preventing you from solving a puzzle. For instance we searched an object completely but a clue was stuck in it in an unusual way and we were unable to solve the mystery. She encouraged us to have another look We went as two adults, a twelve year old and a nine year old. It is great to mix ages because you get to see how different generations think. The adults mostly solved the first few puzzles and the kids seem confused. Just when we thought it was to hard for them they realized that it was like a real life video game and from that point on I often did not even have time to read all of the clues before they had it solved Perfect for bad weather days
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Danyelle Kempe on Google

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I completely recommend this establishment for a fun and enjoyable time out in the community! The rooms are challenging, but fun! I have all but one room left to play and I can't wait to get back! The staff is always friendly and accommodating when thr situation requires it! Each room has a story line that gets you excited to see where it ends! Captivated by figuring out the clues that helps unlock your way to the next clue. If you haven't tried the rooms yet, here is your encouragement to go out and book a room!
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Ben Kirk on Google

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First time doing one of these in 3 years and it was great! Helpful, clear directions about what the objectives were. The puzzles were satisfying to figure out and everyone in our group had no trouble contributing somewhere

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