Compu-sac
4/5
★
based on 8 reviews
Contact Compu-sac
| Address : | 1801 Harwood Ave N #19, Ajax, ON L1T 0K8, Canada |
| Phone : | 📞 +98 |
| Website : | http://compu-sac.myshopify.com/ |
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| City : | T |
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Nicole Headley on Google
★ ★ ★ ★ ★ I am very impressed with the service I received. The staff is extremely helpful and knowledgeable. They shopped around for the best priced parts for my laptop and offered a timely service in completing the repair. I am happy I used their service and would definitely use them again if needed. I highly recommend them.
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Filimon Tsionas on Google
★ ★ ★ ★ ★ Unfortunately my MacBook Pro failed on me twice due to a faulty Graphics Processing Unit. It was repaired twice, fortunately by Compu-Sac! Great workmanship and trustworthy neighbourhood repair shop. No need to go the the big box stores! Support your neighbour.
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Cole on Google
★ ★ ★ ★ ★ Alot of problems.
1. They promised to call me within 72 hours for a diagnosis and a estimate on the cost. I waited a week before having to call them since they never called me.
2. 2 weeks later with no communication, I called again and they asked if I was going to authorize them to fix stuff, which i agreed to, and then they called back 3 days later saying they called the wrong person and that my computer wasn't even being looked at yet.
3. Initially replaced the screen due to me saying "my screens not working" and them not actually diagnosing the computer, this added 2 weeks to the repair time for no reason.
4. They had my laptop for close to 2 months and they only did 3 days of actual work on it because i called and demanded to talk to management and they worked very fast from there.
5. There was no discount or lower price due to poor service or any head aches caused along the route.
6. Laptop was giving back to me in horrible shape. had a lot of black marks on it, and the logo on the top is all scratched.
WOULD NOT RECOMMEND. Bring it to anywhere else, this place is horribly unprofessional and should not be trusted with any of your technology that you spent money on. Avoid at all costs.
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Kenneth Toppin Real Estate Team on Google
★ ★ ★ ★ ★ Only positive things to say about my experience working with Compu-sac. I had my iMac fixed along with my MacBook. My screen was shattered on my MacBook and my IMAC was working so slow that I just stopped using it. Right now both of my products are back and are working like brand new. Also the original quote that was given ended up cheaper because they found a way to save me money after giving me the quote. I highly recommend them if you are looking to get quality service done.
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Rob on Google
★ ★ ★ ★ ★ So the lady answers the phone "How can I provide exceptional service today?" She then proceeds to get annoyed by my third question and tells me to "just google it" for the answer. I then told her that really wasn't Exceptional service and she hung up on me and then I got a text informing me my appointment had been cancelled. I'm not even mad I'm just really wondering why they would employ someone like that for customer service?
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Rick Zed on Google
★ ★ ★ ★ ★ I was having problems installing a new graphics card on a desktop computer so I asked for these guys to take a look. Long story short the owner is rude and lies like its her job. Terrible customer service and communication skills. They held my computer somewhere other than their location for some reason and kept telling me I could come pick it up once i left a 5-star review on google. I didn't give them my password because all i needed was the device to display to a monitor.. they reset my password and put a new one and tried to tell me that I forgot my password... I also received my graphics card back with a broken wing on one of the fans which was a great (The hardware guy had a smirk on his face when he was telling me this). I would not be surprised if half of their good reviews on here are paid/fake, probably why they are still in business.
ALL IN ALL: They probably make barely any money so they have to break your stuff so you will come back again. Also the owner loves to get reviews removed on here by using googles terms. Do yourself a favour and avoid this scam of a legitimate business.
PS: These guys have all the time in the world to reply to reviews and work hard to get them removed but when it comes to doing what they supposed to do there is no no time
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Vijai Karthigesu on Google
★ ★ ★ ★ ★ This is the second time I have been to Compu-sac. Their customer service is remarkable and commendable. A good place to fix all your devices! They're also an Authorized Independent Repair centre for Apple Canada. You can check on Apple's website to confirm their IRP status . I will definitely recommend them.
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paul harper on Google
★ ★ ★ ★ ★ I booked in for a MacBook battery replacement at the start of the week. The lady called me back to confirm the booking and details, so I cleared my schedule for a day without my laptop. I showed up at 9am for a same day battery change, but the store is closed. The lady on the phone told me there was a problem in their Markham store and she would have called but didn't have my number. I know this not to be true. We're new to Ajax and I was keen to shop local. I won't attempt to use Compu-sac again.
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