CityWide Plumbing & Power
4.8/5
★
based on 8 reviews
Contact CityWide Plumbing & Power
| Address : | 2785 Leigh Rd #127, Victoria, BC V9B 4G2, Canada |
| Phone : | 📞 +79 |
| Website : | https://www.citywideplumbingandpower.ca/ |
| Categories : | |
| City : | B |
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CAL CAL on Google
★ ★ ★ ★ ★ I bought a hotwater heater from Citywide in 2005 and replaced it with another one from them in 2017 (nothing wrong with it but required under our townhouse bylaws). Faultless and courteous service both times. The new one required a service call in 2020 - they came 'next day' - during COVID, Undetermined problem with wiring at inlet which they repaired - no charge. :) Very courteous and I can, without any hesitation, recommend this company with full 5 (or 10+) stars. I'll be buying from them again when I need another one. Full Marks and many thanks for great service. CAL
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Corrie Cavanagh on Google
★ ★ ★ ★ ★ My husband arranged for Shawn to come for a walk through and provide an estimate for having a heatpump installed in our home. Shawn seemed knowledgeable and provided us with an off hand rough estimate upon leaving, but advised us he would send a written quote within a few days. We were impressed and looking forward to seeing the quote on paper and getting things started. The walk through occurred on December 22nd, so we understood when we hadn't heard in a few days with it being the holidays. We waited until about a week into January and then my husband tried contacting Shawn to follow up by both email and phone (multiple times), and we have yet to hear back. We have decided to take our business elsewhere as this company does not seem reliable.
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TTV CeeShy on Google
★ ★ ★ ★ ★ Shawn’s team was friendly, courteous and went above and beyond the call of duty to ensure we had our AC and furnace system installed for us, so we could be nice and cool for the heat wave. I would recommend them to everyone for the price and customer service. I won’t go to anyone else for our maintenance and repairs. City Wide Plumbing is #1!
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Tammara Kennelly on Google
★ ★ ★ ★ ★ Contacted Citywide to disconnect my gas range and reconnect a new one the next day. They answered my call, gave me a quote and scheduled the appointments flawlessly.
Ryan came and disconnected my range and assessed a safety issue that would add to his work the next day. He laid out all of my options and identified the one that would be most cost effective and least invasive to my home.
The next day he was on time, polite, fast and explained everything to me so I understood what he was doing/had done.
In an environment where trades either don't return your call or they are unreliable, Citywide was excellent. I would highly recommend them.
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Manish Om Prakash on Google
★ ★ ★ ★ ★ Had a new gas water heater installed by Citywide Plumbing as they do installations for Home Depot. Shawn was very helpful in answering my questions and setting up an appointment. Bryan and Shawn were prompt and efficient in completing the task within an hour, and were courteous, considerate polite, friendly and easy to talk to. The job was completed very quickly and the new water heater is working great. Excellent experience. I would definitely recommend Citywide Plumbing and Bryan and Shawn to anyone looking for plumbing/heating services.
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Joe Lerhe on Google
★ ★ ★ ★ ★ We recently had a ductless heat pump system installed by Shawn and his team (Jesse and Chris) following a very hot summer. During the walk through Shawn was honest and came up with an efficient solution that would work in our space and yet not break the bank. After accepting the quote Jesse and Chris completed the install within a day. The team was very professional, polite, clean, and efficient. After install the team has also been great for answering questions and quickly fixing an electrical mishap caused by us. The customer service is truly top notch. Thank you CityWide Plumbing and Power!
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TONY Tessier on Google
★ ★ ★ ★ ★ Wow shawn and his crew Jesse and Chris were outstanding just had our new Train heat pump installed. Extreamly professional and answered all questions ...took the time to run through our new investment cleaned up after installation even vacuumed up ...we are so impressed...highly recommended company thank a lot guys you are great ?
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Subodh Koranmath on Google
★ ★ ★ ★ ★ Shawn was great while he came to provide a quote, and walked me through all possibilities and how that would add value to my home. He has an outstanding team and they all work so well together. Cody, Jesse, Mike and Chris all were outstanding in the work they did.
Special call out to Cody and Jesse who are perfectionists and made sure the look and feel of our home was intact and made sure every single thing was taken into account while they worked.
All in all, I do recommend their services and commend their ability to keep the area clean after they finish the work.
Kudos to a great team work as they worked in unison, and showcases how Shawn keeps the entire crew together. Shawn made sure he visited often to check how things were going and reassured everything will be fine when they finished. Thanks Shawn.
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