City Centre Fitness

Only gym I've ever gone to in Penticton. Great owner, friendly staff. Has everything you need and very reasonably priced?

Went to Penticton on a family vacation and I got a pass to workout there... extremely clean, friendly and excellent attitude not only from staff but also with members. Great environment and definitely will go back next time I'm that way... Keep it up City Centre !!

Great staff, good atmosphere, and they are keeping everything extremely clean. Everyone is social distancing and nearly everyone still keeps their masks on while in individual workout areas. Just started going and I am very happy

I have thoroughly enjoyed my time at city centre since acquiring a membership some months ago. I had set goals for myself in physical fitness and joining this fitness centre has absolutely helped me to meet them. The first thing I noticed was the professionalism of the staff right from the moment you enter the facility to the time you take leave. They are courteous, very friendly and are always willing to go above and beyond should you require their assistance. Early on I had inquired about a personalized plan for my workouts and was given an appointment with sarah who is one of the very qualified staff there and we sat down and discussed what I was looking for and what I wanted to achieve and any health limitations I might have that would need to be factored in. She proceeded to deliver a program for me that has turned out to be tailor made for what I was looking for and with serious effort on my part I have and continue to receive the dividends I was striving for. I usually attend the gym in the morning and being an observant person I quickly noticed and paid attention to how the early fitness staff consisting of both Sarah and Joanne conducted themselves both at work and at the physical fitness aspect itself. Despite having what I am sure must be very busy lives outside of their time at work here they still make sure they find the time to put in that time at the gym themselves and have served as a role model for me of sorts especially in the beginning (and sometimes even now) when I did not relish the prospect of going in and doing what is very demanding physical exertion on my part. On these days I would think to myself "would they cut out and not put in the effort necessary to achieve a goal?" And I knew they would not so it kept and does keep me going even on off days, perhaps that is the best thing I have learned from them and biggest personal growth I have received since joining. In closing I would be remiss not to mention the very relaxing and friendly atmosphere that exists there, you see the same faces everyday and their personalities quickly allow you to feel that you fit in. Joining City Centre Fitness has been a rewarding experience for me both on a physical and personal level.

Love this gym. Feels like home. Great staff, all the equipment you would ever need, clean, good class selection. A nice mix of members, all ages and sizes. Tanning bed and great selection of supplements. Best gym in Penticton❤️

Great little gym, Kirby, the owner, always friendly. Clean, always. Multiple rooms with a good variety of equipment, so you can mix up your work outs as needed.

The best fitness center in town. They have been running this business for many years, and they know how to do it right. Through covid and difficult times, they continually come out as "the" place for fitness in Penticton. Amazing staff and ownership!

A Tale of Two Gyms: I am a retiree who spends half the year in Penticton. I recently inquired at several gyms regarding membership. Narrowed it down to two: World Gym and City Centre Fitness. Both gyms had equipment and atmosphere that suited my needs. The human component however….what a difference! World Gym was prepared to accommodate me by waiving the new member administration fee that I would otherwise be required to pay each year that I returned to Penticton. The alternative was to pay $20 per month to “freeze” my account while I was away and not using the gym. I decided on the first option. I was in the process of paying when I was told about another fee. Not sure of the name but I was told it was to offset their losses due to Covid. I thought, no please, no more fees. The girl on the front counter, pleasant enough, pointed me to the sign on the counter which referred to this particular fee. It was one of those asterisk/fine print items we all know far too well. I asked if it could also be waived. Afterall, I explained that I would be lucky if I used the gym for 4 of the 6 months.. A man on the side spoke up and said that he could waive the fee if he wanted but he did not want to. I asked who he was, he was the owner. At this point my costs came to about $445, we had not started with my partner’s fees yet. I respectfully said that maybe this gym wasn’t the best fit for me. I believe he was in agreement. No raised voices, a cordial understanding. In contrast…. I arrived at City Centre Fitness and was greeted by the owner. A very pleasant man who asked my name and then used it. Seemed genuinely interested in me. I explained the situation at World Gym. He said that they had many different clients and would attempt to accommodate.. There were no sign up fees, no Covid fees, no fine print items. He said it would cost $473 for 6 months for both my partner and me. And get this…while I was away all I had to do was give notice and they would put my account on hold. I said that I would need five months' coverage. They had a promotion for six months but he told me that I could put the account on hold after five months and the sixth month would be there for me when I returned next year. Wow! What a difference. The first was clearly focussed on me fitting into their business plan. The second was focussed on how their business could accommodate me. If you are in the market for a new gym, I would advise that you check out City Fitness as an option. They definitely have the better service and business model from a customer’s perspective. The owner at City Centre Fitness was genuine, respectful and incredible… awesome! Congrats to both for surviving Covid. All the best to your continued success. Thank you, a retired Business Education Teacher/Guidance Counsellor.