Citrus-O Carpet Care
4.2/5
★
based on 8 reviews
Contact Citrus-O Carpet Care
| Address : | 601 W Broadway, Vancouver, BC V5Z 4C2, Canada |
| Phone : | 📞 +88787 |
| Website : | https://www.citrusocarpetcleaning.com/ |
| Categories : | |
| City : | Z |
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Belkys Ramalho on Google
★ ★ ★ ★ ★ Disgusting service, they came to clean my couch. Looks more that they only threw water on it. It is full of dirty between the seat pillows that they didn't clean and now the dirty is stuck because they threw water on it before vacuuming. Stains are still there and some areas of the couch dirty. Contacted them, I sent pictures and a video asking for my money back so I actually can use a professional company to have the service done and they are ignoring me.
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Kari Lumme on Google
★ ★ ★ ★ ★ We had our Carpets cleaned by Citrus-O carpet care the other day. The gal on the other end called to confirm our appointment the day of cleaning. Chris the cleaner was very professional, he was on time and did the cleaning with care. Our carpets are clean, smell great and all the little soils are gone. Thank you for a job well done. Highly recommend Citrus-O.
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James C on Google
★ ★ ★ ★ ★ I have to agree 100% on the pushiness and rudeness of the lady on the phone, she started off nice, although a bit preachy, but after when I wouldn't confirm an appointment she began telling me that there would be no other price on the market and no one else is available?? Very unprofessional, I found another place (for cheaper) that did a wonderful job cleaning my carpets.
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Candice N on Google
★ ★ ★ ★ ★ We tried Citrus-O for the first time yesterday, and wow, what a fantastic job the technician did. Very efficient and polite as well! I love the fact that they use natural cleaners, that smell very appealing. Our carpet had stains, very worn, so much so we contemplated removing the carpet. It looks like new again! We will definitely be using Citrus-O in the future. I highly recommend this company!
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Ellen Watters on Google
★ ★ ★ ★ ★ I went with Citrus-O as my family used them for years on Vancouver Island. Mark helped me over the phone and Shane in person, and I was very happy to find that their great service is just as consistent here on the lower mainland! I would pick Citrus-O any ANY day for a few reasons; competitive prices (cheaper for more services than 2 other quotes I had done), no headache or unpleasant/overwhelming off-gassing smell afterwards, quick and efficient service (faster and quicker drying time than the cleaning company I used last year). Thanks again guys!
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Wesley on Google
★ ★ ★ ★ ★ Called for a quote and the lady was so pushy and lecturing me that I won't be able to find another place for that price or anyone else to do my home when I said I would call back after calling some other places. She was rude and wouldn't give me a quote for my upholstery unless I agreed to do carpet cleaning?? Ended up going with another company who charged less than Citrus-O's apparently "double discounted" price, had no hidden fees and were professional throughout. I called about 5 companies in total to get quotes and none were as rude and pushy as Citrus O even when I told them I was shopping around for the best price. Perhaps they do a good job in cleaning carpet but they seriously need to change their customer service lady.
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Jessica Gongora on Google
★ ★ ★ ★ ★ Called for a quote and the lady was so rude and aggressive, even though I explained her how the carpet area of my place is distributed, according to her I was wrong about it, not hearing at her, it was not possible and she knew it was not like that. The worst customer service! Don't waste your time calling!
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Giulia Haedar on Google
★ ★ ★ ★ ★ Absolute nightmare of a company! Cancelled the day of the service after confirming the appointment knowing we had tenants moving in the next day. This business is not run correctly and is unreliable. There are lots of other carpet cleaning services with much higher reviews and more reliable. I will never be using this company.
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