Circle K

3.6/5 β˜… based on 8 reviews

Contact Circle K

Address :

9194 Scott Rd, Surrey, BC V3V 4B5, Canada

Phone : πŸ“ž +88889
Website : https://www.circlek.com/ca/western/store-locator/Canada/surrey/9194-scott-road/11020
Categories :
City : V
Description : Convenience store chain offering a wide variety of hot & cold drinks & snacks. Many offer fuel.

9194 Scott Rd, Surrey, BC V3V 4B5, Canada
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Gurcharanpreet Grewal on Google

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Jazz was good customer service and helpful. This is my favourite store.i love coming here every day .???
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yvonne fortt on Google

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Great customer service, I see Jazz the most and she is always helpful and makes me feel welcomed.
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Victor Dang on Google

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I love coming to this store in specific because i'm always greeted with friendly smiles. I feel at home here. The store is always neat and tidy. Keep it up guys.
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Philip Madore on Google

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Went there this morning at 545 am dec 28 2020 only to see a old guy hanging out inside without a mask on talking to employee then walking around store going to the back buys a pop then sits by front door inside with no mask on employees should be aware it’s a $2500 dollar fine for business not following COVID safety rules there is a sign on door says wear a mask yet he walked around like he owned the place no mask every other person I seen go in had a mask on
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Harika Singh on Google

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When I went in today in the morning for my regular cup of coffee after so long, I was glad that there were proper precautions in place to combat the spread of COVID-19. Excited, I sanitized my hands and wore the pair of gloves that were provided by the store. After making my cup, I proceeded to pay but I noticed that my lid was dirty. There were dust particles and/or white deposit on the lid. I don't know what it was, and as everyone is extra cautious during this unprecendented time, I decided to open the lid to see whether my coffee had been contaminated or not. Unfortunately, it was. As a result, I decided to throw it and leave to get a cup of coffee elsewhere. Now, at this time the extremely curt, callous and rude employee shouts on top of her vpice and informs me that I have to pay for the cup of coffee that I just threw. She also violently lets me know that it is a company policy. Understandably so, I apologized twice. But, I was not going to pay for something that is not my fault. Being the rude emplpyee that she is, she refused to understand my explanation and deemed it as invalid. She engaged in verbal agression and argued that all of the lids and cups were clean, implying that I was lying. In her exact words, 'You should have seen the filth before using the lid and should have picked another lid to avoid wastage. To which, I apologized again because to err is human and accepting one's mistakes does not make one inferior to the other. It could have been that only one lid was not clean amongst the many others. In no way, was I alluding to the fact that it may have been her fault. It could have been some other customer's fault, other employee's or even nobody's fault. But not necassarily hers or mine. However, she did not let up and relentlessly/vehemenlty argued. Again, I amg to pay for a filthy cup of coffee. Having been fed up of her insolence and incompetence, I left the store. Now, this is not the first time I have seen her argue intensly with a customer, no matter who is at fault. I am not sure why the managment is not keeping in check with the employees on their unethical behaviour with customers. But this won't be the last time that they would receive a complaint against her.
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Rheana Inaros on Google

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Their chilli machine is usually broken and the cheese for the nachos has no taste of jalapenos. Their hotdog buns are dry. The owner is nice and understanding for that I give a one star because she listened and explained well.
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Devansh Kalra on Google

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This is for jasmine, she's friendly and helpful and always bring some good offers to me whenever I go to the store and I think she has a great potential. Overall the service was great and the other staff are also good. Keep it up guys
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Nikhil Sharma on Google

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Really bad service. I always went to this store for my shopping but today (Wednesday, August 4 around 7 pm)I am in emergency for go to washroom. I asked for the store employee politely that can I use the washroom. She simply says no we don’t have public washroom. I really shocked to see her behavior towards customer. There are two employees working there wearing mask up-to the chin. I again asked her, that I can buy anything because I am really in emergency but she again denied. After this incident, I will never go to this store again and tell my friends that never to go there because they don’t have the ability to serve to customers. I strongly recommend to the owner or manager of this store to teach some values to their employees. Please provide me the proper justification!

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