CHU Sainte-Justine

3.6/5 based on 8 reviews

Contact CHU Sainte-Justine

Address :

3175 Chem. de la Côte-Sainte-Catherine, Montreal, Quebec H3T 1C5, Canada

Phone : 📞 +9
Website : https://www.chusj.org/
Categories :
City : T

3175 Chem. de la Côte-Sainte-Catherine, Montreal, Quebec H3T 1C5, Canada
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Crackie Wall on Google

I have a profuse migraine, I twisted a muscle in my back and can barely move, but if I miss today’s appointment they made it very clear they won’t give me another under pretext of the government not letting you reschedule if you miss two. And the only reason I missed one to begin with is because they told me the wrong month-I made the secretary repeat it twice AND I obviously wrote it down. Absolutely unacceptable. I réalise it’s a hospital to maintain your health but if your health is telling you to stay home in bed and recover before going, your health should come first.
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Kashiah Bailey on Google

I’ve been here twice and my son has had a rash for months. He’s had it since the last time he’s been there and they didn’t even look into it. I waited over 17 hours for them to diagnose him as HFAM even though the pink eye is not a symptom. No prescribed diaper rash cream, no pamphlet on how to treat it (HFAM) the doctor just rushed through it the resident took more time to observe things. I feel like no one has a clear grasp on things at this facilities emergency section. His rash got dismissed twice and he’s had it for months! Both times! You really have to probe and push to get things done properly. You shouldn’t have to do that at hospitals. They should be probing and pushing you. If your going to the ER make sure you pack for a full day and PROBE!! You’ll be utterly disappointed if you don’t…
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Basem Rajjoub on Google

My little son pocked his eye with his finger by mistake. When we took him to the emergency, they treated him as a very urgent case and his eye was examined and treated very well. Thanks to the optometrist who was following his case day by day till the injured eye came back to normal with no pain and good vision. ??
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Esperanza Raider on Google

I got sick and the the doctor told me that I have a bronchit. The doctor told me that will pass and if got worst to come back. They don't like the give antibiotics but with a bronchit...... Make me thing what make the diploma for. Anyway, the experience that I receive wasn't beautiful. Doctor should care about the patient instead make us waist our time. Even so my bronch hurt, I can't do anything. At least my second child is fine. Even so all the test I been pass won't do anything. I went in the morning really early and get out at 6 pm.
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Helene TRAN on Google

My 8 months old caught Covid and had difficulty breathing. The wait was of course extra long in the waiting room then to have a proper room (which is normal considering the number of little patients there that weekend). We might have been lucky but each person of Sainte Justine was exceptionally kind to us. Everything was handled as its best as feasible I think. So, just wanted to say HUGE THANK YOU to Sainte Justine’s team (including the réceptionniste, the cleaning lady & the security guards) for making my daughter breathe and smile again. And I hope I will not see you again!
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hala zal on Google

If I could give minus stars I would. I’m crying actual tears after I took my one year old there for a fever. Nurse didn’t know how to take blood sample and she was moving the needle inside his arm while he was screaming his lungs out. And don’t let me talk about how the nurse tried to collect urine sample by inserting a tube which she couldn’t find urine after few minutes of him screaming from excruciating pain. After fighting with her about how she doesn’t know how to do this (which she claimed she does to hundreds of children every day and very professional at), she puts a bag to collect urine which was done in 5 min with no pain or discomfort. Staff is very racist and I was able to see how they treated the “québécois” vs. Other ethnicities. This is the first and last time in my life to come here even if it was the last hospital on earth. Please please avoid at all costs.
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Teresa Gao on Google

Very good experience. Went to emergency last night. Not busy, seen real fast - 1.5 hr from we arrived to see the doctor. The doctors were super nice! My baby cried a lot. Dr Marie was very patient and calm. She and her colleague or attending doctor, they went extra miles when we couldn't do a test. They are amazing! It's never fun to go to hospital, but they made the stay so much better, and I really appreciate it!
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Luke Skywalker on Google

Fantastic hospital, most of the hospital employees are committed to their work, sadly some of them are only going to collect their salary and do not really have a spirit of service with the little patients. When I took my daughter because they transferred her from another hospital as an emergency, they made us wait and began to treat her after 12 hours, and they tell me that they cannot do a test because the department that performs it has already closed and that she come in 7 more hours or wait for it to be at 7 am. I arrived at 7 am and they gave her her departure at 5 pm, but they forgot to remove the IV catheter, I tell a nurse, they forgot to remove it, with a bad attitude she first removed the tape and aggressively tore the IV catheter from my daughter, when he did it he didn't even put a cotton ball on it or anything to stop the possible bleeding. My daughter began to bleed and with a bad attitude the nurse went and she looked for a cotton ball and covered without any empathy, she says that she will bend her arm that she will be fine. My annoyance is that they are dealing with children, not adults, not the elderly. Be careful with those who work in admissions they are rude, you arrive on time and want to ask when the service begins and they get upset if you demand that they be punctual and give you quality service and also be careful with the nurses who treat their children well . Children are not animals, they are small that do not even want to go to a hospital, they are afraid and with aggressive nurses the greater rejection they will have of going to a hospital.

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