Chartwell Rockcliffe Retirement Residence

Name: Chartwell Rockcliffe Retirement Residence
Address: 100 Island Lodge Rd, Ottawa, ON K1N 0A2, Canada, N, Canada

5/5 ★ based on 8 reviews

Contact Chartwell Rockcliffe Retirement Residence

Address :	100 Island Lodge Rd, Ottawa, ON K1N 0A2, Canada
Phone :	📞 +8899
Website :	http://chartwellrockcliffe.ca/
Categories :	Retirement home , Assisted living facility , Retirement community ,
City :	N

100 Island Lodge Rd, Ottawa, ON K1N 0A2, Canada

Best Retirement home in Canada

A	Ashley Dunkley on Google ★ ★ ★ ★ ★ I have to say from the moment I first spoke with Bembinda she radiated a willingness to help. It is often difficult to make lasting first impressions through the telephone but Bembinda perpetuated immense care, compassion and empathy. She was able to provide all the answers to my questions. She is very personable and to anyone looking to gather information, Bembinda is a true pleasure to deal with.
M	Marianne Kennedy Beaulne on Google ★ ★ ★ ★ ★ Newly-widowed and new to Ottawa, my father moved in to the Rockcliffe 7 years ago. It was a stroke of good luck: he was able to participate in a number of the organized activities that suited his interests (external speakers, current events discussions, trivia and similar games etc.), established wonderful friendships, and has always been well supported by staff who have always gone out of their way to be helpful to him (and me) when the occasion arose, no matter how small the request may have seemed. Most importantly the Rockcliffe staff acted decisively in the early days of Covid-19 and were particularly prompt and transparent at replying to questions and concerns.
c	chris gillies on Google ★ ★ ★ ★ ★ My dad lived at the Rockliffe for over 11 years, both in an independent suite and in assisted living. I cannot say enough about the incredible staff who were so caring and truly made the Rockliffe a home for him. This applied across the board, from management through to dining room servers, kitchen staff and the amazing recreational team. Above all, the staff on the second floor, PSW's and nurses, went above and beyond in their support for both of us. Caring for seniors is not just their job, it is their vocation. Clarissa Bush
G	Gina Becker on Google ★ ★ ★ ★ ★ My parents moved into the Rockcliffe in May 2018, thinking they would stay for a short time while their condo was being repaired. They felt at home very quickly and when it was time to return to their condo they decided to stay at the Rockcliffe and sell their condo. My father had dementia and he felt at ease in this new environment and knew that my mother could have peace of mind in this elegant, familial and secure community. Thank goodness that my parents chose the Rockcliffe. It is a lovely building in a beautiful setting, but more important for us (my parents and my siblings) has been the high professional standard, the warmth and kindness of all staff from management to food service, housekeeping, resident entertainment services and nursing! They have gone above and beyond many times to make my parents happy. They have also been extremely effective in managing living well through these difficult covid times.
D	Debbie Howes on Google ★ ★ ★ ★ ★ My parents moved to the Rockcliffe four years ago. They enjoyed and embraced the beautiful setting, wonderful meals, and all the interesting excursions and activities. My father has been on his own now for nine months and the Rockcliffe staff have gone above and beyond to support him during this time. During Covid, the staff remained professional, calm and residents were safe and looked after. Zoom chats were set up by staff in his room so we could visually stay in touch. The excellent nursing staff were available to handle any emergency. The staff at reception were always warm, friendly and answered my numerous questions. I found this re-assuring as I live out of town. A big Thank You to all the staff and to Sean, the Manager at the Rockcliffe during these unprecedented months.
K	Kim Keays on Google ★ ★ ★ ★ ★ The setting is beautiful, the building is lovely, but what sets Chartwell Rockcliffe apart is the people. Over the course of this pandemic year, I have had cause to interact more frequently with the staff. They have shown themselves, time and time again, to be caring, compassionate and committed to making life as enjoyable as possible for their residents. They go the extra mile.
M	Mark Watson on Google ★ ★ ★ ★ ★ My 87 year old father who had a severe backache needed some respite from his home surroundings. From our first connection, our experience with the Rockliffe has been exceptional. The room was very comfortable, the staff supportive and the management was great. Chef David was very accommodating to my fathers dietary restrictions and made excellent food. His physiotherapist was able to continue her visits. My biggest praise goes to Binda, who truly helped my father make this difficult transition possible. Without a doubt, the stay helped my father with his recovery and for this I am most grateful to the team at this wonderful residence. Highly recommended.
A	Alexandra Dubé on Google ★ ★ ★ ★ ★ I've worked at Chartwell Rockcliffe since April 2019 and have always thoroughly enjoyed it. I've worked in most departments: dining, activities, reception and nursing. All positions have allowed me to develop various skills which I will surely use subsequently. Management is attentive to my well-being and collaborates with me to schedule my shifts around my educational and extra-curricular commitments. Staff appreciation is expressed by throwing staff events and integrating games into meetings at which prizes are awarded. Working in retirement is very fulfilling. Getting to know the residents and hearing about their experiences is fascinating. I've made many bonds that have marked me for life. It is also an honour to be making a direct impact on the residents' daily lives. I hold Chartwell Rockcliffe in high regard and encourage those seeking employment to sincerely consider applying here.