Chartwell Jackson Creek Retirement Residence

Name: Chartwell Jackson Creek Retirement Residence
Address: 481 Reid St, Peterborough, ON K9H 7R9, Canada, H, Canada

5/5 ★ based on 8 reviews

Contact Chartwell Jackson Creek Retirement Residence

Address :	481 Reid St, Peterborough, ON K9H 7R9, Canada
Phone :	📞 +77898
Website :	http://chartwelljacksoncreek.ca/
Categories :	Retirement home , Retirement community ,
City :	H

481 Reid St, Peterborough, ON K9H 7R9, Canada

Best Retirement home in Canada

d	david booth on Google ★ ★ ★ ★ ★ A big thank you from myself and my sister for all you and your loving and caring staff do every day to make things brighter for the residents in your care. Your communications are always welcome and appreciated. As mom's primary caregiver I find it very easy to communicate with staff who are very receptive. Mom enjoys the outings that you run and activities-especially BINGO! You and your staff make Jackson Creek a great place to entrust our loved ones. A big thank you!
R	Richard Yates on Google ★ ★ ★ ★ ★ I`ve recently taken over the Electrical maintenance at Jackson Creek Retirement Residence after there previous Electrical contractor had moved to Burlington. Coming in to the building for the first time I was greeted by wonderful staff at the front desk. They took all necessary safety measures from the moment I walked through the door. Mike Lloyd is my contact person for there building maintenance, he is very personable and knowledgeable about the building. I look forward to helping them with all there Electrical needs in the future. SRP ELECTRIC Ltd. Rick Yates
K	Karen Rapp on Google ★ ★ ★ ★ ★ I can't say enough good things about the residence and all the staff led by the manager Heather. Everyone was very helpful & it was a great comfort knowing that my father was so well taken care of. The staff was very responsive & I was always able to reach someone if I had a question or concern no matter the time of day or night. Ashley & her team were a big help in proactively managing my father's medical needs & dealing with his doctors if necessary while always keeping me informed. Hats off also to Catherine for always being happy to answer my questions or help with my father's needs. While my father chose to move to another Chartwell residence outside of Peterborough to be closer to family I know he misses everyone there.
T	Tim Noble on Google ★ ★ ★ ★ ★ My Parents did a 3 month winter trial. Now they are moving in! The food is beyond their expectations. The staff treats the residents like family. We as family members feel informed and included. A big congratulations to Jackson Creek you are doing an amazing job.
A	Alyssa Rowe on Google ★ ★ ★ ★ ★ I have had a relationship with the whole team at Chartwell Jackson Creek for almost 2 years now. Everyone I have met there, just in passing, or had an ongoing relationship with has been positive, professional, caring and outright amazing to be around. When myself, or any of my team visit (before Covid) its always a very positive experience. I loved seeing the smiling faces on staff and clients. If it were my parents, i would choose Jackson Creek! Thank you to Brooke and the team.
L	Lori Smith on Google ★ ★ ★ ★ ★ We recently moved my parents into their suite at JCR. We cannot say enough how pleased (and relieved) we are that both our parents are receiving kind, compassionate care from all the staff! The transition for them was flawless, and to say this during 'Covid' is something. All the staff treat my parents with respect, dignity and some good old fashioned humor thrown in there as well! Moving elderly parents is difficult enough, but the staff have made mom and dad so welcome, and they go the extra mile to ensure they have everything they need. I was especially impressed that they do wellness checks in the evening. Also, a regular blood pressure check uncovered my mom's very low blood pressure. Nurse Ashley went ahead and called mom's Dr, we are so grateful for this! They are enjoying having meals prepared for them now(a big change for my mom who has cooked everyday throughout their 66yrs together), as well as laundry and cleaning weekly! I think I want to move in :) To close, we just can't thank Jackson Creek Retirement Home staff enough for the exceptional treatment of our parents. Thank You!!
B	Brenda Booth on Google ★ ★ ★ ★ ★ ComForCare Peterborough has supported clients in Jackson Creek Retirement who have required additional individual care. The clients were very happy to be in the facility, enjoyed their new beautiful accommodation, the meals and activities. The staff are attentive to the needs of the residents and their families.
L	Lauren Dallin on Google ★ ★ ★ ★ ★ My dad came to your facility for respite care a few months ago. Meeting Anne and Nicole made MY day!! Those two ladies answered all of our questions and more. They are both personable, professional and outstanding at what they do. Lulu is a welcomed little pup as well. There are so many wonderful people at Jackson Creek from residents to team members. Everyone that works there seems to love what they do.....Amanda and Barb, greeting me at the front door with smiles on their faces everytime. Remembering the names of people who pass by thru doors daily doesn't seem to be a challenge for them. Derek, Lisa, Cat, Betty, MJ and Mike are just a few that I have seen interact with my Dad and Donna. The care in their voices, actions and attention to detail to the residents' lives and needs are refreshing. Oh my goodness, the meals that I hear about sound delicious and what a variety!!! I hope someday family members can join their parents. Heather is on top of things, everything runs smoothly. If they don't, Heather, no one has noticed. lol The building is clean and safe. The entertainment calendar is full of daily options for the residents. Thank you all so much for doing what do and being you. Much appreciation, Lauren Dallin