Chartwell Griesbach Retirement Residence - Edmonton

I visited 10 places when I was looking for a retirement home. Most suites were not spacious. I visited Chartwell Griesbach and found what I was looking for. My suite is spacious and my dog, Chipper, was welcome to move in with me. I enjoy my meals and the staff are excellent. I know that the care is here if I need it. It wasn't easy moving from my own home but I'm happy to be here and glad I made the move.

This Review is dedicated to ALL The staff at EVERY LEVEL at Greisbach Chartwell: your strength, compassion, true spirit of caring and a type of unconditional love for your residents was proven day and night over the past 9 months especially, since this virus came to our City I had no idea, nor did anyone else in 2020 what would become of COVID 19 as the year progressed. It got less predictable and more contagious as the year went on. We had shutdowns early on in all businesses, yet the ones that hurt the most were the ones that caused us all the greatest pain of all, and that was being unable to be with, and help cope, those that have been the closest to us all our lives, our Parents, and Loved ones. These were the ones for years telling us things will be ok and, stay strong, we will persevere! I will say COVID-19 Did not take our mother from us! But it did take us away from her. As for anyone with a loved one in a care facility, it was the most challenging and difficult time in my life trying to find a way to explain to my loved one why I couldn’t spend time with her, or go for a drive for a change of scenery. But as most people that are caring and understanding, we (my family) did what was asked of us, we called everyday, talked about the positives and ensured one way or the other things will get better soon. For my mother (Helen) things didn’t get better, she did pass away during this horrible virus BUT, COVID was not the cause. So we didn’t have to go down that path of becoming another statistic or family hit by this terrible virus. My heart truly goes out to you all! The entire staff at the Greisbach location, since Mom moved in over a year ago, have been nothing less than fantastic, supportive and true hero’s to not only those residents, but also to the other staff and to your communities! The jobs you had done everyday, were not just what was in your job descriptions, you all went above and beyond what you were paid to do, or even asked to do. I know that you can never hear it enough, nor should you ever go without hearing it regularly...you are all true hero’s in my eyes, my families eyes and most importantly...in my mothers eyes. If I had the space to write down ever persons names here I would, and yet it wouldn’t be fair because I know I would leave someone out. So, from the maintenance team, the nursing team, the administration team the Kitchen staff and team all the way to Lita, Sharon, Moira and Coby. Thank you all for what you do everyday! Not because you have to, but because you want to. I can’t explain in words what you people have done for my mother and the piece of mind you gave us that our Mom was taken care of day and night. I also have to give a couple other special people a virtual hug for how much they meant to Mom and to us: ANNZZ, ELLINOR, WINNY AND BRODER. mask or no mask BRODER you always brought a smile with you every time I seen you, and couldn’t help putting a smile on my face and moms. She mentioned everyday how great you all were. Especially with everything else going on .... you were that hand to hold, that voice to reason with, and that support line for families when we couldn’t be there. I know I had the very fortunate gift of working with you all for a period of time throughout the pandemic as a screener and assisted with some front desk duties, and I must let you know, it is a very caring and sharing family that the Chatwell Family has, ESPECIALLY the one known as GREISBACH! Thank You All so much. Not only did I come to appreciate the staff but also many of the residents, I feel that I had a connection with all of them in one way or another. And I have promised many that I will continue to visit, (when Allowed of course) to catch up on gossip, stories and pub nights. God Bless all the staff and residents. Stay safe, healthy and I look forward to planting the spring gardens with you in the courtyard with some new “Raised Garden beds” that will be donated to you in Memory of Helen Demchuk, as well as 2 Benches that will make visits even more special this spring.

When I first arrived I was greeted by many staff members who were incredibly friendly. They took me to my room and I was blown away how beautiful my room is. The staff are incredibly helpful and super friendly and they encourage me to ask any questions that arise. Everyone is all there to help me. I'm very happy here and everything is beautiful and relaxing. It's a blessing for me that I was able to find Chartwell Griesbach as my new home.

Chartwell is a lovely environment to work. It feels like a community and I can tell how much the staff truly care about the residents. Everyone is extremely inviting making it a very comfortable place to be.

STAY AWAY Please if you love your loved one DO NOT put them here. They have staffing problems, the managers are as FAKE as they come and our loved one was miss treated. As soon as they had the money and lease agreement it was a bed filled and that is all they are looking at. No concern for the loved ones that are there. Lita Martin the General Manager likes to pass off situations along with bullying the residents and staff. She is dismissive to questions, she is by far the worse I have had to deal with. I dislike giving one star as it should be none. STAY AWAY

I have been at Chartwell Griesbach for 6 1/2 years and I couldn't have been better taken care of. When my husband passed away 5 1/2 years ago I had such great support from the staff and the friends I had made. My husband and I knew that we were going to move to a retirement home before we needed to move for health reasons, we wanted to not leave it the kids or our doctor to make the decision of where we go. We were happy that we were able to get in at Rosedale as it was known and are very happy with the management and team since it has become a Chartwell home.

I think food is one of the most important things for seniors. I have very much enjoyed the meals. Every box is ticked for nutrition. I love that fish is an option and the dining staff are very obliging. I enjoy playing cards and games. The entertainment has been very enjoyable. I love my suite. I want to give a shout out to the staff in all departments. They are always cheerful and helpful.

I moved to Chartwell Griesbach one year ago and I really enjoy it. The atmosphere is very nice. And everyone is friendly. All the staff are fantastic and treat me well. Coby at the front desk always answers my questions and gives me information I need. The suites are very nice and spacious and cleaned well on a weekly basis. The courtyard is really nice and I always look forward to sitting out there. I know as a new resident I was made to feel welcome and they involved me in activities so I could meet people. It really is a wonderful community.