Catwalk Salon ^ Spa - Lethbridge

I don’t know why I even bother to go to other places for a pedicure! Beautiful place and beautiful results!

I got my hair done here in October. My cut was was cut too short, and layers are messed up. I have not loved my hair since....been waiting for it to grow out. Just something to be aware of.

I came in about a month ago for a consultation looking to go from around a level 5/6 red to my natural level 7/8 blonde. I was quoted $200-$250, and was told it would be achievable in one sitting. I worked at chatters as a front desk girl so I know red hair is difficult to turn to blonde, but I knew Lindsay had years of experience and if she said she could do it in one sitting then that was fantastic. I went in for my appt and she did the colour removal as well as a full head of foils and balayage, and it turned out to not be even remotely close to what I wanted. It was still red and the ends look like a mucky brown/red instead of the warm blonde I was promised. I told her I didnt love it but she said come back in a week for a toner to get the red out, which everything we did the other day, as promised, shouldve been enough to achieve the desired look. The total (with tip, because she spent 4 hours on my hair and I dont believe in not tipping) was $340. Thats way too much money to come out not even remotely resembling what I was looking for or told I would get. When I spoke to the manager she told me in a roundabout way that because I worked at chatters I shouldve known better than to expect to go from red to blonde in one sitting. Im not a hair stylist, so when someone tells me its achievable I will believe them. She said lindsay will do more highlights and toning but I know that will not get me the desired look that I was told I would get or paid for. 340 is way too much money to have spent on what the finished product looks like. Especially when I know there are salons that charge half that for the exact same results. I am so unhappy with the results and the way that I was made to feel that I genuinely did not even want to come back to have Lindsay attempt to fix it. She knew when I left that I was unhappy, and I nearly cried. I told her that I thought the roots were way too dark when she was colouring it and she assured me that it would be way lighter when it was rinsed out and dried. I went back and it was hardly fixed and I tried calling to talk to Levi about rectifying the situation and was told Levi doesnt deal with people on the phone. So the girl on the phone spoke with Levi, Joanne and Lindsay and said they wont do anything further. Im mortified with how my hair turned out and the damage done to the ends that I will never recommend Catwalk to anyone. The pics are what I was promised vs what I walked out with.

Awesome salon and the only place I will send my fiancé for a haircut! He loves the staff and has never left with a bad cut!

In all my 75 years of haircuts the one I received yesterday is undoubtedly the worst. Cut shorter than requested and some longhairs, others muchshorter. I could have made that much of a mess on my own & not have to pay over 80$.

Catwalk is such a VIBE!! Jessica and Kailey did our pedicures and nails and couldn't be better. The whole salon is so much fun and full of energy!!

I adore Catwalk salon and spa for all my hair, pedicure, manicure and quality body products. It is an amazing atmosphere. The salon is gorgeous from top to bottom. I was in awe of the physical beauty of the space. When my mom was nervous about post covid conditions the stylist masked and eased her anxiety. I was also warmly greeted and the professionalism of stylists are phenomenal! When I've needed a last minute hair appointment they have been above and beyond about accomodating. I love this salon. My entire family enjoys their time here. It may be the Catwalk but they provided water for my puppy.

We brought our son in to get his hair cut by Lance as we have heard great things about him. He did an excellent job, and is very skilled. You can tell he truly loves what he does as he was full of smiles, patience, and positivity. Lance was very calm with our 3 year old. We really appreciated how he took the time to interact with him. He complimented him, and filled him with self confidence. Within the short 15 minutes we were at the salon, we were offered chairs by 3-4 different staff members as we watched the haircut.. The staff are beyond attentive. In the past, we have struggled to find a hairstylist, or barber who really excels in fading without the end result looking choppy.. The end result with Lance flows perfectly, he is incredibly skilled. Our experience at Catwalk was everything you could ask for; a high quality haircut, and high quality customer service. We will definitely be back.