Castlegar Hyundai

4.3/5 β˜… based on 8 reviews

Contact Castlegar Hyundai

Address :

713 17 St, Castlegar, BC V1N 4J4, Canada

Phone : πŸ“ž +
Website : http://www.castlegarhyundai.com/
Categories :
City : N

713 17 St, Castlegar, BC V1N 4J4, Canada
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Brina Bowen on Google

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Hands down the best dealership in the area. Hillary in sales is absolutely amazing, very informative and doesn't push a sale so you can actually enjoy the experience and know your making the best choice, which we need more of!! She went above and beyond to help me find the perfect vehicle for my family and made sure I was able to afford it. I can't thank her enough, I highly recommend going here and seeing her ,she is the best!! Im so happy with my suv ??
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Charlie Stoochnoff on Google

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Castlegar hyundai went above and beyond to get me in my dream vehicle! Fast amazing service from all the staff there!
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Sela Jacob on Google

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The service was very disappointing. They will put your tires on great and sell you great tires though. Usually, a dealership has other services they offer me or suggestions for my vehicle this place let me drive off the lot with my steering wheel at a 30-degree angle. No one suggested a wheel alignment or anything. No one even asked to inspect my car. When the reason I was in there, was that I hit a boulder and damaged my tire and rim. I knew as soon as I drove off the lot that I would need an alignment. Or that is what I thought my car needed. I called around looking for a place to do an alignment and made two calls and both suggested getting an inspection as well because of the circumstance. I agree to the one place and brought it in. Turns out a lot more damage was done to my vehicle. My passenger tire (noticeably) sits further back than the other side. As well as having other damaged parts that now need replacing. They were surprised I drove off from Hyundai with such an intense pull which causes me to drive at such an angel. When I went back to Hyundai, to bring up everything, their excuse is "Well you didn't ask us to do that." Even after looking at my vehicle, they say "Oh yeah there is a difference." I have never had such poor service at a Hyundai dealership, where such little care and attention was given.
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Marla Hoodicoff on Google

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Excellent customer service, they always get me in quickly and take care of purchasing new tires/change overs, oil changes, everything! I was so pleased with their service that I purchased a new vehicle from them. Peace of mind that you are taken care of is priceless! Thank you Castlegar Hyundai
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Cheryl H on Google

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Didn’t end up getting a car this time but Hillary saved me from making a horrible purchase with another dealership. Without her knowledge I’d be driving a lemon right now, if it even was still running. Rather she took some time to figure out there was a recall on my vehicle and it was no cost to me to fix. Definitely be coming here when I need a new vehicle
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Brad Den Ouden on Google

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My experience with Hyundai Castlegar was nothing short of incredible. At the beginning of July, my 2015 Tucson, with only 102K on it, broke down about two hours away from Castlegar, and I ended up having to tow it there. I had significant engine failure, and unfortunately had to leave my car there, as I needed to return home to Vancouver. During the next few weeks, I was battling with Hyundai CANADA, who were refusing to provide me any assistance regarding the repairs or even a rental vehicle, as the car was "just over the warranty". However, Darryl and his team at Castlegar really went to bat for me and advocated on my behalf, especially after I provided my service records and confirmation of Oil Changes. Long story short, after a few months of waiting on parts, Hyundai Castlegar fixed the engine free of charge, when it would have been thousand and thousands of repair on a still relatively new car. I want to thank Daryll and Hyundai Castlegar immensely. I'm very grateful for their assistance and patience when dealing with me calling them every second week for an update. I would recommend anyone to take their business to them. Cheers, Brad Den Ouden
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Diane Walters on Google

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Castlegar Hyundai dealership Is absolutely the best car dealership I have ever dealt with. From the sale to the scheduled maintenance of my car I Was treated as a valued customer. A recent Maintenance And oil change resulted in a returned vehicle which felt like it was brand new when I got back into it. They had detailed my car along with the service. From now on I'm a lifer. If you want a great car and great service look no further than Castlegar Hyundai.
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Jolene Thompson on Google

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A smooth process from beginning to end! Buying a new vehicle can be stressful, but the team at Castlegar Hyundai made it a positive experience for us. Oksana was very knowledgeable, personable and attentive - quick to return my calls or emails. From sales, to finance, to service - the team was very professional and friendly. We walked in with a minivan and walked out, (forever converted) with a new Palisade.

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