Capitall Windows

BUYER BEWARE!!! Don't spend your hard earned dollars with this company!! I had all of my windows and doors(front/patio) installed in December of 2019 and have had issues ever since. I wish I would have NEVER gone with this company. I had wood windows previously that caused no problems, the only reason I changed them was because I thought I was doing a 'good' thing by upgrading. What a MISTAKE that was, or I should say the mistake was going with Capitall windows. I had a LEAKING transom 3 mths after install, the large picture window in living room creaks and pops if there is even the slightest breeze. When I initially called to have it looked at, I was bounced to the Manufacturer who then bounced me back to Capitall Windows. The problem has still NOT been fixed. When I last spoke to Erik in September, he indicated to me that he 'didn't know how to fix windows' and he had to look into it further and even suggested I have a home inspector come and check it. I told him that I was NOT going to pay for an inspection when I just paid thousands of dollars to his company..does that make sense to you?! Especially since I had zero issues with my old window except that they were wood?! I Also had them install a new front door which was installed incorrectly and took months for them to come back and fix it. (btw.. there is air coming through the bottom of the door ). I had to get the BBB involved in order for them to take care of the door and now they have closed the case but still haven't taken care of the window... So my message to anybody looking into using this company is... DON'T... save yourself the headache and definitely go with a better company. The manufacturer for windows is ProVinyl and the transom and Patio door is Oceanview Patio Doors Ltd.

Thank you Capitall Windows team for this beautiful entry door. The door is fantastic. Very happy and exceptional service provided from the beginning to the end. I strongly recommend everyone to get a quote for them. Awesome work.

Great overall experience using Capitall Windows. Pete was very professional and is very knowledgable about the products they offer from the initial consultation to the final installation by Max who was awesome! The only complaint is that my windows took a long time to arrive although every time I called the office, they happily provided me with an update. I would not hesitate to recommend this company if you ever consider changing your windows.

Quickly responded to my original request for an on site quote to replacement my existing storm door. Walked me through the door models and handles available. Advised that delivery was 8 weeks. Installation occurred almost exactly 8 weeks later. Everyone that I dealt with was very knowlegable and professional. Very happy with the new door.

I have used this company on 2 occasions. They installed all new windows on my house and also new front doors. Here are the pros and cons. Sales are 5 stars. The sales team is very responsive, able to estimate the job quickly and provide examples of the work to be done. The pricing is lower than competitors for the same work so the value is fine. The installation teams are not great. The windows get installed and the end result is acceptable. The process is very messy, and the cleanup is not good, so expect to pick up all the small debris from your lawn yourself. The workers work very quickly and do not want to be interrupted while working to speak with you. Do not expect any communication from them. Protect your floors from being damaged and plastic off everything in the rooms to avoid it getting covered with sawdust. They will put down some loose drop cloths and do a final sweep at the end of the day, but the cleanup is totally insufficient for a finished space. Overall, I'm glad my windows are done, and hopefully not needing to be re-done again for 20+ years. I would hesitate to use this company again. The windows install looks ok, but I was not happy with the process and procedure. After I posted this review, I immediately got a call from Eric at the office/sales and he takes the customer service aspect very seriously and is willing to work with you during and after the installation if any problems arise. In hindsight, I should have contacted the office about these issues during the completion of the work, not try to deal with the installers. The administration obviously does care about their workmanship and reputation which is comforting.

Amazing quality of work and a great price! What i was more impressed with was the team that installed my windows. Chris and his team were amazing, they did a lot of prep work before starting the job to ensure nothing in my house got damaged. They cleaned throughout the prcoess and a final cleanup after the job was done. I could not be happier with capital windows and a big thanks to Chris and his team.

Capital did a fantastic job with this project. This firm is highly recommended! They're straightforward and efficient. They also arranged for a district inspection to ensure that the windows met all of the specifications. They were really attentive and responsive to all of my questions, as well as quite accommodating. Capital Windows is a company that I would definitely use for future window replacements. Thank you.

Capitall Windows responded to my initial inquiry quickly. Sheldon came to the house for measurements and a quote was sent the next day. Another gentleman came by to verify the measurements and the windows were ready ahead of schedule. The installers were here 2 days and were very friendly and efficient. They asked lots of questions to make sure everything was as we had requested. We went to work one day and they kept us informed of progress via text. They were especially sweet to our pets ensuring they were safe the entire install. A great experience and the windows look great.