Capital Chimney Service

Very professional prompt service at an incredible price! Highly recommend this company for your fireplace needs.

As a home inspector, I use Capital Chimney for a lot of my WETT inspections. They have always been extremely accommodating and thorough.

I made a day that worked for them to come service my fireplace and chimney and they totally no showed. I called them and made a new appointment with them and they no showed again... no call or anything very disappointing service DO NOT GO WITH THEM

Amazing service. Had them over twice and will use again in the future. Very friendly and nice. Good work and reasonable prices. Would recommend to anyone.

Would give a negative star rating if it was an option. DO NOT HIRE!!! We hired Hugh the owner of Capital Chimney Service at the beginning of May to fix the flashing around our chimney as it was leaking. Hugh was the one that did the work. He seemed very knowledgeable, advised me a lifetime warranty on the cap and warranty on the flashing until we get the shingles replaced as he cannot guarantee what the next person does, made sense to me. And the price was too good to be true. I should have known then. He fixed the cap of my chimney first. He had to do it 3 times as it kept cracking. I put it off as his young helper did not mix the concrete right, or it rained the night he poured it. Then it was time to do the flashing. In the quote I have he put down that he will replace all the rotten wood, seal around the chimney 3 feet, install new shingles for the ones he took out and fix the flashing. He did not replace the rotten wood. I was told that it is not bad and could just be left as is. I'm not a roofer/expert so I took his word. Around mid-May he was done. Not even a week later the roof is still leaking, this time there is also a new area that it is leaking from, still within the area that he did all the work. Capital Chimney Service came back to look at it and said it was condensation and to call him when we tear out the ceiling so he can see from the inside what is going on. At this point he said to me "don't worry whatever it is I will fix it." Because of the new leak we had to tear out the walls as water was running down the wall and was wet enough to push your finger through it. We tore out the ceiling and walls, still leaking, not condensation. He came by again and told my husband that he does not believe it is leaking. My husband went on the roof with the garden hose and the roof started to leak. I cannot remember how many times we had Capital Chimney Service back at our place, but I know he only came once to try and fix it. He glued down some shingles and did nothing else. Roof still leaking. At this point I have had enough and got some quotes to get my roof fixed. He got very upset when we told Hugh we had 2 journeymen roofers look at our roof and advise us that the work was not done correctly. I have a very detailed report from one company with pictures that shows me what is wrong. The wrong materials were used and the installation was also done incorrectly. The way Capital Chimney Service instilled the flashing is actually making the water run under the shingles and into the house. We told Capital Chimney Service about it and he said that the roofers are wrong and he did the job right. We had enough of this and on July 20, 2020 the last time Hugh was at our house to "assess" the problem, my husband said that we would like the money back for the flashing job as it will cost us twice as much to get fixed correctly and he can keep the money for the cap. Capital Chimney Service told us that our warranty is now VOID and that he never wants to see us again. Capital Chimney Service has refused to give us our money back, he deleted a post my husband made on Capital Chimney Service facebook account, he has blocked our number and blocked us on facebook and is not returning our texts. We asked him for his company insurance information and he refused to give it to us. I am not asking for the extra money we have had to put in for glue, roof vents that we bought, the tearing out of the walls and insulation that will have to be put back. I do not recommend Capital Chimney Service as they are very unprofessional, is not knowledgeable and does not stand behind their work. And my roof still leaks until the experts come to fix it.

Very very good quality service. Great experience with capital. I had a clean up and a new liner install , from all the companies that I contact capital had the best price . Will happily call them again for manual clean up.

The owner is highly unprofessional. Had to rebook our appointment multiple times and when he did finally show up he was much later than he said he would be. Impossible to get ahold of too. Cheap prices but you get what you pay for!!

Hugh came to clean my chimneys in September. 1 of the fireplaces has failed to work since then. Upon closing the door completely, fire dies out and smoke fills the chamber/room if the door is open. Damper and baffle are both wide open, telling me that the chimney may be blocked. Have called many times since then as it is now November and have not received a call back, nor can I leave a message because the mailbox is full. Very disappointed.