Canmade Furniture Products Inc

Outstanding customer support experience. Chris really went the extra mile with after sales support of a Starax product that was installed in a home that we just purchased. Had an issue, and he got the parts from the manufacturer in Europe promptly (considering this was just before Christmas and the manufacturer is in Europe) with no questions at all. Would highly recommend CanMade and will go to them for other unique home furnishings in the future!

Working for a millwork manufacture, we purchase all our cabinet supplies from CanMade. they have a large assortment of hardware and accessories for any of your cabinet needs. mostly deal with Vince of Marchello. would highly recommend visiting their show room.

Great customer experience. A hinge for my kitchen cupboard broke and Canmade responded to my email in a few hours and shipped the replacement part out to me the same day. Just received the new hinge and installed it without any fuss. Thanks for being so quick and answering my questions!

Great service during COVID times. Product description was accurate and fairly priced. I ordered online ahead of time and my order was ready for curbside pick-up within hours.

Great help when ordering, quick notification of payment and order confirmation, just waiting for order to ship now. Update - product shipped quickly, received in a week i(ncluding a long weekend too)- just have to install the hinges now!

The folks at Canmade are terrific! I am a home hobbyist, so my orders are not that big, but the people at Canmade treat me like I'm buying hardware for an entire house. I also find their prices to be very very good. Thanks Canmade!

I work for a kitchen manufacturing company in Northern Ontario, and we ordered product from Canmade. The reason for the poor review is because we stocked thousands and thousands of dollars worth of drawer slides that we purchased from Canmade. The drawers were called Samet Smart Box, and although they looked great and seemed to function well, we were always needing a part that was back-ordered or on a boat from Turkey...or the company was getting sued by BLUM for patenting issues and we had to change out all our parts for new ones...anyway after about two years we decided to move on. The real nightmare is that these Samet slides were a ticking time bomb and we are finding out now that over time, they tend not to close! So the soft close action becomes no close. After having a chance to redeem themselves and possibly salvage a business relationship gone bad, Canmade offered us free shipping on our next order over $1000...and they also seem to have dropped Samet from their product offering. We're spending thousands replacing the crummy product they sold us because we actually take care of our customers, and for all the headache their products are putting us through we were offered the chance to spend $1000 more so we can save a few bucks on shipping? Thanks but no thanks. If someone reads this who actually cares I would be more than willing to remove my review if you can correct the problem. ---------- Update (October 2019) Because of the damages you cost us years ago, we moved to a drawer supplier that sells better hardware. Replacing the product that we know has serious issues with more of the same doesn't make sense. Now if you would offer to pay for the cost to go to a customer's house and switch out all their drawer hardware with something better, that would work for us because that's exactly what we have to do every time a customer calls saying their Samet drawer isn't closing properly.

Marcello at Canmade was very helpful and patient in helping us find new soft close hinges for our kitchen cupboards. Their prices were also very reasonable as well. Would definitely recommend!