Canada Post - Postes Canada

Called twice two hours apart left message and still no call back.

Really great staff, always in a good mood despite being on their feet all day and having a front facing position that deals with the public. These are the people who tell me how much postage I need, and don’t seem to mind like each time I go to the post office I act like I’m brand new. The real question is though - what is the elevator for?

Expect Micro-aggressions if you're native. She gave everyone else a smile and friendly salutations. Also gave wrong information about deliveries, got the right information over the phone.

Always pleasant experience at this location. Stuff is friendly, knowledgeable and efficient, especially Thomas. He always advises what's is the better options to choose , knows his stuff and extremely friendly. Too bad it's not in my area, but still go here sometimes, as experience worth it. Thank you for your service!

If I could give this place a 0 I would. The lady wouldn't release my medication package to me because I forgot my license. She told me if I could show her my credit card statement along with the picture of my id I could have it. Then after I went through my banking (like she said I could) she still said no? Why make me show you my finances if you weren't going to give it to me anyways. I showed her 3 other credit cards and personal documents and she said unless it had a picture of me I couldn't have it? I get protocols.. But I showed you my entire life and a picture of the ID... Why make me go through all of that.

This is not the closest Canada Post location from me, but the staff is way more friendly and knowledgeable than the other ones I've been too

Always have received a good attention, no matter the transaction that I needled. Pick up a parcel, mail out or sending money. Very efficient and courteous.

Today I went to this location with the intention of mailing a parcel with a postage paid slip that had been emailed to me. Upon arrival I was greeted by Tomas. He was friendly enough until I showed him that the postage slip had been emailed to me. He said he was only able to use QR codes to print labels and he was unable to print a label from an email. I explained to him that I had been at another location where they informed be that they were unable to use QR codes but I had to print my own label. However, after a little sorting they were able to print up a label and all was well. His response to this was “I don’t know how they were able to do that, I’ve worked here for 8yrs and it doesn’t work that way” I asked him if he could scan the barcode and see if there was anything he could do. He said “it won’t work”. I continue to explain that the other location was able to and I asked why there is such an inconsistency between the stores. He just continued to say it was not possible. I asked him if there was someone he could call to help guide him. He said “it would just be a waste of time” He proceeded to tell me he had never even heard of the location I was talking about (which is the Family Foods on Portage @ Ferry Rd.) I let him know that they were an older location. He said “I didn’t think they had a post office there” I said “perhaps he needed more training” and left with un-mailed parcel. As I was walking away I heard him loudly say don’t come back. There a long line of people. I felt he did not have any interest in doing his job. I was NOT unreasonable, loud, vulgar, or belligerent. He just would NOT even try. I have never been treated so poorly as a customer and I will not be returning to this location.